Ellicott Center for Rehabilitation and Nursing
February 13, 2025 Certification/complaint Survey

Standard Health Citations

FF15 483.24(a)(2):ADL CARE PROVIDED FOR DEPENDENT RESIDENTS

REGULATION: 483. 24(a)(2) A resident who is unable to carry out activities of daily living receives the necessary services to maintain good nutrition, grooming, and personal and oral hygiene;

Scope: Isolated
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review conducted during an Onsite Post Survey Revisit #1, the facility did not ensure that a resident who is unable to carry out activities of daily living receives the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for one (1) (Resident #96) of three (3) reviewed. Specifically, the resident did not have facial hair removed as planned. This is a continuing deficiency from the standard survey with an exit date of 2/13/ 25. The policy and procedure titled Activities of Daily Living (ADL) Care and Support dated 2/28/2025 documented that the facility shall provide residents with Activities of Daily Living (ADL) care and support in accordance with current standards of practice, State and Federal regulations and are based on the resident's assessed needs, personal preference, and goals of care. Resident #96 had [DIAGNOSES REDACTED]. The Minimum Data Set (a resident assessment tool) dated 2/8/2025 documented Resident was cognitively intact, understood by others, understands others, and required supervision or touch assistance for personal hygiene including shaving. The comprehensive care plan dated 2/20/2024 documented Resident #96 required assistance with self-care. The care plan documented the resident preferred to have their facial hair shaven. Observation on 4/24/2025 at 8:44 AM, Resident #96 had several one inch long, white hairs on the right side of their chin. Further observation noted other white hairs of various lengths on Resident #96's on their chin. During this observation, Resident #96 stated it bothered them to have long hairs on their chin and they wanted someone to shave them. During an interview on 4/24/2025 at 8:55 AM, Certified Nurse Aide #1 stated that if a resident had on their care plan they were to be shaved, then staff should be following the care plan. Certified Nurse Aide #1 observed Resident #96 and stated their chin hairs needed to be shaved. During an interview on 4/24/2025 at 9:05 AM, the Director of Nursing stated staff should honor residents' preferences. At this time, the Director of Nursing observed Resident #96 and stated the resident needed to be shaved. During an interview on 4/24/2025 at 1:36 PM, the Administrator stated that they were doing care audits, and this should have been caught. They stated the resident's preference to be shaved should have been honored. A Quality Assurance and Performance Improvement (QAA) committee interview was conducted on 4/24/25 at 2:40 PM with the Administrator, Director of Nursing, Regional Registered Nurse and the Director of Clinical Services present. The Director of Nursing stated the team thought the plan of corrections for F677 was effective and they do not know why the residents were not asking to be shaved. The Administrator added the facility staff should also be offering the resident the choice to be shaved. 10 NYCRR 415. 12(a)(3)

Plan of Correction: ApprovedMay 9, 2025

Step 1: Staff assigned to resident # 96 received disciplinary memo issued by the DON regarding ADL care including removal of facial hair as indicated. Resident # 96s facial hair was removed on 4/24/ 25. Step 2: A QAPI meeting was held on 4/28/25 to discuss ongoing non-compliance related to resident ADL care. A full house review of all residents ADL care was conducted by the Administrative Nursing team. Issues noted were immediately addressed. Step 3: All Nursing staff will be re-educated by the RN Educator regarding ADL care. Education will include the need to remove facial hair (including female residents) .Licensed Nurses will complete a post test R/T ADL care to ensure understanding of information presented. CNAs were not required to complete a post test; participation by CNAs in discussion regarding ADL care was encouraged. ADL policy was reviewed by the Director of Clinical Operations with no revisions required. When possible, a hygiene aide will be assigned to specific units; this aide will be responsible for shaves, nails and other hygiene measures as assigned. Step 4: The DON/Admin/designee will conduct daily ADL rounds of each Unit x 6 weeks. These rounds will be conducted with two members of leadership; rounds will ensure that hygiene measures including removal of facial hair is completed. Issues noted will be immediately addressed. The Unit Managers/designees will perform 7 resident ADL audits Q week x 8 Weeks Audits will ensure that ADL care including removal of facial hair is completed. Issues noted will be immediately addressed. Results of daily and weekly audits will be reviewed with the QAPI Committee for input. The Director of Nursing is responsible for this plan.

FF15 483.24(a)(2):ADL CARE PROVIDED FOR DEPENDENT RESIDENTS

REGULATION: 483. 24(a)(2) A resident who is unable to carry out activities of daily living receives the necessary services to maintain good nutrition, grooming, and personal and oral hygiene;

Scope: Isolated
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review conducted during an Onsite Post Survey Revisit #1, the facility did not ensure that a resident who is unable to carry out activities of daily living receives the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for one (1) (Resident #96) of three (3) reviewed. Specifically, the resident did not have facial hair removed as planned. This is a continuing deficiency from the standard survey with an exit date of 2/13/ 25. The policy and procedure titled Activities of Daily Living (ADL) Care and Support dated 2/28/2025 documented that the facility shall provide residents with Activities of Daily Living (ADL) care and support in accordance with current standards of practice, State and Federal regulations and are based on the resident's assessed needs, personal preference, and goals of care. Resident #96 had [DIAGNOSES REDACTED]. The Minimum Data Set (a resident assessment tool) dated 2/8/2025 documented Resident was cognitively intact, understood by others, understands others, and required supervision or touch assistance for personal hygiene including shaving. The comprehensive care plan dated 2/20/2024 documented Resident #96 required assistance with self-care. The care plan documented the resident preferred to have their facial hair shaven. Observation on 4/24/2025 at 8:44 AM, Resident #96 had several one inch long, white hairs on the right side of their chin. Further observation noted other white hairs of various lengths on Resident #96's on their chin. During this observation, Resident #96 stated it bothered them to have long hairs on their chin and they wanted someone to shave them. During an interview on 4/24/2025 at 8:55 AM, Certified Nurse Aide #1 stated that if a resident had on their care plan they were to be shaved, then staff should be following the care plan. Certified Nurse Aide #1 observed Resident #96 and stated their chin hairs needed to be shaved. During an interview on 4/24/2025 at 9:05 AM, the Director of Nursing stated staff should honor residents' preferences. At this time, the Director of Nursing observed Resident #96 and stated the resident needed to be shaved. During an interview on 4/24/2025 at 1:36 PM, the Administrator stated that they were doing care audits, and this should have been caught. They stated the resident's preference to be shaved should have been honored. A Quality Assurance and Performance Improvement (QAA) committee interview was conducted on 4/24/25 at 2:40 PM with the Administrator, Director of Nursing, Regional Registered Nurse and the Director of Clinical Services present. The Director of Nursing stated the team thought the plan of corrections for F677 was effective and they do not know why the residents were not asking to be shaved. The Administrator added the facility staff should also be offering the resident the choice to be shaved. 10 NYCRR 415. 12(a)(3)

Plan of Correction: ApprovedMay 9, 2025

Step 1: Staff assigned to resident # 96 received disciplinary memo issued by the DON regarding ADL care including removal of facial hair as indicated. Resident # 96s facial hair was removed on 4/24/ 25. Step 2: A QAPI meeting was held on 4/28/25 to discuss ongoing non-compliance related to resident ADL care. A full house review of all residents ADL care was conducted by the Administrative Nursing team. Issues noted were immediately addressed. Step 3: All Nursing staff will be re-educated by the RN Educator regarding ADL care. Education will include the need to remove facial hair (including female residents) .Licensed Nurses will complete a post test R/T ADL care to ensure understanding of information presented. CNAs were not required to complete a post test; participation by CNAs in discussion regarding ADL care was encouraged. ADL policy was reviewed by the Director of Clinical Operations with no revisions required. When possible, a hygiene aide will be assigned to specific units; this aide will be responsible for shaves, nails and other hygiene measures as assigned. Step 4: The DON/Admin/designee will conduct daily ADL rounds of each Unit x 6 weeks. These rounds will be conducted with two members of leadership; rounds will ensure that hygiene measures including removal of facial hair is completed. Issues noted will be immediately addressed. The Unit Managers/designees will perform 7 resident ADL audits Q week x 8 Weeks Audits will ensure that ADL care including removal of facial hair is completed. Issues noted will be immediately addressed. Results of daily and weekly audits will be reviewed with the QAPI Committee for input. The Director of Nursing is responsible for this plan.

FF15 483.25(l):DIALYSIS

REGULATION: 483. 25(l) Dialysis. The facility must ensure that residents who require dialysis receive such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences.

Scope: Isolated
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

FF15 483.20(f)(1)-(4):ENCODING/TRANSMITTING RESIDENT ASSESSMENTS

REGULATION: 483. 20(f) Automated data processing requirement- 483. 20(f)(1) Encoding data. Within 7 days after a facility completes a resident's assessment, a facility must encode the following information for each resident in the facility: (i) Admission assessment. (ii) Annual assessment updates. (iii) Significant change in status assessments. (iv) Quarterly review assessments. (v) A subset of items upon a resident's transfer, reentry, discharge, and death. (vi) Background (face-sheet) information, if there is no admission assessment. 483. 20(f)(2) Transmitting data. Within 7 days after a facility completes a resident's assessment, a facility must be capable of transmitting to the CMS System information for each resident contained in the MDS in a format that conforms to standard record layouts and data dictionaries, and that passes standardized edits defined by CMS and the State. 483. 20(f)(3) Transmittal requirements. Within 14 days after a facility completes a resident's assessment, a facility must electronically transmit encoded, accurate, and complete MDS data to the CMS System, including the following: (i)Admission assessment. (ii) Annual assessment. (iii) Significant change in status assessment. (iv) Significant correction of prior full assessment. (v) Significant correction of prior quarterly assessment. (vi) Quarterly review. (vii) A subset of items upon a resident's transfer, reentry, discharge, and death. (viii) Background (face-sheet) information, for an initial transmission of MDS data on resident that does not have an admission assessment. 483. 20(f)(4) Data format. The facility must transmit data in the format specified by CMS or, for a State which has an alternate RAI approved by CMS, in the format specified by the State and approved by CMS.

Scope: Pattern
Severity: Potential to cause minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

FF15 483.80(a)(1)(2)(4)(e)(f):INFECTION PREVENTION & CONTROL

REGULATION: 483. 80 Infection Control The facility must establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. 483. 80(a) Infection prevention and control program. The facility must establish an infection prevention and control program (IPCP) that must include, at a minimum, the following elements: 483. 80(a)(1) A system for preventing, identifying, reporting, investigating, and controlling infections and communicable diseases for all residents, staff, volunteers, visitors, and other individuals providing services under a contractual arrangement based upon the facility assessment conducted according to 483. 71 and following accepted national standards; 483. 80(a)(2) Written standards, policies, and procedures for the program, which must include, but are not limited to: (i) A system of surveillance designed to identify possible communicable diseases or infections before they can spread to other persons in the facility; (ii) When and to whom possible incidents of communicable disease or infections should be reported; (iii) Standard and transmission-based precautions to be followed to prevent spread of infections; (iv)When and how isolation should be used for a resident; including but not limited to: (A) The type and duration of the isolation, depending upon the infectious agent or organism involved, and (B) A requirement that the isolation should be the least restrictive possible for the resident under the circumstances. (v) The circumstances under which the facility must prohibit employees with a communicable disease or infected skin lesions from direct contact with residents or their food, if direct contact will transmit the disease; and (vi)The hand hygiene procedures to be followed by staff involved in direct resident contact. 483. 80(a)(4) A system for recording incidents identified under the facility's IPCP and the corrective actions taken by the facility. 483. 80(e) Linens. Personnel must handle, store, process, and transport linens so as to prevent the spread of infection. 483. 80(f) Annual review. The facility will conduct an annual review of its IPCP and update their program, as necessary.

Scope: Isolated
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

FF15 483.45(g)(h)(1)(2):LABEL/STORE DRUGS AND BIOLOGICALS

REGULATION: 483. 45(g) Labeling of Drugs and Biologicals Drugs and biologicals used in the facility must be labeled in accordance with currently accepted professional principles, and include the appropriate accessory and cautionary instructions, and the expiration date when applicable. 483. 45(h) Storage of Drugs and Biologicals 483. 45(h)(1) In accordance with State and Federal laws, the facility must store all drugs and biologicals in locked compartments under proper temperature controls, and permit only authorized personnel to have access to the keys. 483. 45(h)(2) The facility must provide separately locked, permanently affixed compartments for storage of controlled drugs listed in Schedule II of the Comprehensive Drug Abuse Prevention and Control Act of 1976 and other drugs subject to abuse, except when the facility uses single unit package drug distribution systems in which the quantity stored is minimal and a missing dose can be readily detected.

Scope: Isolated
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

FF15 483.70(a)-(c):LICENSE/COMPLY W/ FED/STATE/LOCL LAW/PROF STD

REGULATION: 483. 70(a) Licensure. A facility must be licensed under applicable State and local law. 483. 70(b) Compliance with Federal, State, and Local Laws and Professional Standards. The facility must operate and provide services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards and principles that apply to professionals providing services in such a facility. 483. 70(c) Relationship to Other HHS Regulations. In addition to compliance with the regulations set forth in this subpart, facilities are obliged to meet the applicable provisions of other HHS regulations, including but not limited to those pertaining to nondiscrimination on the basis of race, color, or national origin (45 CFR part 80); nondiscrimination on the basis of disability (45 CFR part 84); nondiscrimination on the basis of age (45 CFR part 91); nondiscrimination on the basis of race, color, national origin, sex, age, or disability (45 CFR part 92); protection of human subjects of research (45 CFR part 46); and fraud and abuse (42 CFR part 455) and protection of individually identifiable health information (45 CFR parts 160 and 164). Violations of such other provisions may result in a finding of non-compliance with this paragraph.

Scope: Widespread
Severity: Potential to cause minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

FF15 483.60(d)(1)(2):NUTRITIVE VALUE/APPEAR, PALATABLE/PREFER TEMP

REGULATION: 483. 60(d) Food and drink Each resident receives and the facility provides- 483. 60(d)(1) Food prepared by methods that conserve nutritive value, flavor, and appearance; 483. 60(d)(2) Food and drink that is palatable, attractive, and at a safe and appetizing temperature.

Scope: Pattern
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

FF15 483.60(d)(1)(2):NUTRITIVE VALUE/APPEAR, PALATABLE/PREFER TEMP

REGULATION: 483. 60(d) Food and drink Each resident receives and the facility provides- 483. 60(d)(1) Food prepared by methods that conserve nutritive value, flavor, and appearance; 483. 60(d)(2) Food and drink that is palatable, attractive, and at a safe and appetizing temperature.

Scope: Pattern
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

FF15 483.25(h):PARENTERAL/IV FLUIDS

REGULATION: 483. 25(h) Parenteral Fluids. Parenteral fluids must be administered consistent with professional standards of practice and in accordance with physician orders, the comprehensive person-centered care plan, and the resident's goals and preferences.

Scope: Isolated
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

FF15 483.20(f)(5),483.70(h)(1)-(5):RESIDENT RECORDS - IDENTIFIABLE INFORMATION

REGULATION: 483. 20(f)(5) Resident-identifiable information. (i) A facility may not release information that is resident-identifiable to the public. (ii) The facility may release information that is resident-identifiable to an agent only in accordance with a contract under which the agent agrees not to use or disclose the information except to the extent the facility itself is permitted to do so. 483. 70(h) Medical records. 483. 70(h)(1) In accordance with accepted professional standards and practices, the facility must maintain medical records on each resident that are- (i) Complete; (ii) Accurately documented; (iii) Readily accessible; and (iv) Systematically organized 483. 70(h)(2) The facility must keep confidential all information contained in the resident's records, regardless of the form or storage method of the records, except when release is- (i) To the individual, or their resident representative where permitted by applicable law; (ii) Required by Law; (iii) For treatment, payment, or health care operations, as permitted by and in compliance with 45 CFR 164. 506; (iv) For public health activities, reporting of abuse, neglect, or domestic violence, health oversight activities, judicial and administrative proceedings, law enforcement purposes, organ donation purposes, research purposes, or to coroners, medical examiners, funeral directors, and to avert a serious threat to health or safety as permitted by and in compliance with 45 CFR 164. 512. 483. 70(h)(3) The facility must safeguard medical record information against loss, destruction, or unauthorized use. 483. 70(h)(4) Medical records must be retained for- (i) The period of time required by State law; or (ii) Five years from the date of discharge when there is no requirement in State law; or (iii) For a minor, 3 years after a resident reaches legal age under State law. 483. 70(h)(5) The medical record must contain- (i) Sufficient information to identify the resident; (ii) A record of the resident's assessments; (iii) The comprehensive plan of care and services provided; (iv) The results of any preadmission screening and resident review evaluations and determinations conducted by the State; (v) Physician's, nurse's, and other licensed professional's progress notes; and (vi) Laboratory, radiology and other diagnostic services reports as required under 483. 50.

Scope: Pattern
Severity: Potential to cause minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review conducted during an Onsite Post Survey Revisit #1 completed on 4/24/25, the facility did not ensure that in accordance with accepted professional standards and practices, they maintained medical records on each resident that were complete; accurately documented; readily accessible; and systematically organized for three (3) (Resident #2, #16 and #127) of eleven residents reviewed. Specifically, treatment orders for PICC line (peripherally inserted central catheter) dressing changes and measurements of their arm circumference were not documented as completed and the orders did not include external migration (displacement) measurements (#2). Additionally, Resident #16 and Resident #127 did not have physician orders [REDACTED]. The findings are: The policy and procedure titled Documentation and Charting dated 1/20 documented all services provided to the resident, or any changes in the resident's medical or mental condition, shall be documented in the resident's medical record. All observations, medications, services performed, etc., must be documented in the clinical records. The facility utilizes an electronic health record for clinical documentation. The policy and procedure titled [MEDICAL TREATMENT] Management dated 5/19 documented the nurse will obtain orders for monitoring of site and interventions as appropriated. Orders are to include [MEDICAL TREATMENT] center, location, contact number and scheduled days. 1. Review of Standard Survey Statement of Deficiencies (form 2567) issued by the New York State Department of Health with an exit date 2/13/25 revealed the facility was cited for the lack of physician orders [REDACTED]. Per the facilities plan of corrections all residents were reviewed to ensure there was physician orders [REDACTED]. Resident #2 was admitted to the facility with [DIAGNOSES REDACTED]. The Minimum Data Set (a resident assessment tool) dated 3/27/25 documented Resident #2 was cognitively intact, understands, and was understood. The assessment tool documented Resident #2 was on intravenous (IV) medications. Review of the medical providers orders active orders dated 3/27/25 to measure arm circumference (X) inches above insertion on admission and weekly and apply an [MEDICATION NAME] intravenous (IV) dressing weekly on the day shift with a start date 3/26/ 25. Additionally, the orders with last review date of 4/3/25 did not include an order to measure their peripherally inserted central catheter length measured from insertion site to tip of hub (migration/displacement measurement) as per the plan of correction. The treatment administration record dated 4/1/25 - 4/30/25 documented Resident #2's arm circumference was to be measured above insertion site weekly on 4/3/25, 4/10/25 and 4/17/ 25. There was no documented evidence the resident's arm circumference measurement was completed, and the record was blank. The arm circumference did not indicate the inches above the insertion site to measure the arm circumference and an x was documented. In addition, the PICC line dressing ([MEDICATION NAME] intravenous dressing) was to be changed weekly on 4/3/25, 4/10/25 and 4/17/ 25. There was no documented evidence the dressing change was completed, and the record was blank. During an observation on 4/23/25 at 11:01 AM, Resident #2 was in bed and had a PICC line (peripherally inserted central catheter) inserted in their right upper arm. The peripherally inserted central catheter dressing was intact but was not dated. During an interview at the time of the observation Resident #2 stated they had received (IV) intravenous medication but they thought the medication was completed. They stated staff had been changing the dressing to the intravenous (IV) site. During an interview on 4/24/25 at 1:40 PM, Registered Nurse Educator #1 stated for the past couple weeks they had been doing the weekly PICC line dressing changes, measuring arm circumferences, and measuring the lengths on all of the intravenously (IV) lines in the facility. They stated they were not necessarily responsible for completing those treatments but since they have been the Registered Nurse in the building, they had been doing them. Registered Nurse Educator #1 stated they had measured Resident #2's arm circumference weekly and changed the resident's PICC (peripherally inserted central catheter) line dressing weekly but had not signed off them off as completed in the electronic treatment record. They stated they had been multitasking and did not go back into the treatment record to sign them off as completed but they should have. Registered Nurse Educator #1 stated Resident #2's order for arm circumference just had an x to indicate the centimeters of Resident #2 arm circumference but there should have been the actual number in centimeters documented. During an interview on 4/24/25 at 2:00 PM, the Director of Nursing stated treatments should be documented as completed in the treatment record. They stated Resident #2 had an incomplete treatment administration record. The Director of Nursing stated they did not see an order for [REDACTED]. They stated they were responsible for the initial peripherally inserted central catheter orders for Resident #2 and must have omitted or unclicked the batch order for it. They stated that every resident should have had an order to measure the peripherally inserted central catheter length from insertion site to tip of hub per the facilities plan of corrections. During an interview on 4/24/25 at 2:56 PM, the Administrator stated their expectation would be that all treatments were completed as ordered and were signed off as given in the resident's medical record. If the treatments were not documented as completed it would be an incomplete record. 2a. Resident #16 had [DIAGNOSES REDACTED]. The Minimum (MDS) data set [DATE] documented Resident #16 was cognitively intact and received [MEDICAL TREATMENT] treatments The Comprehensive Care Plan initiated 11/20/24, documented Resident #16 had impaired renal function related to end stage renal (kidney) disease. The care plan did not include goals and interventions for [MEDICAL TREATMENT]. Review of the Visual/Bedside Kardex Report (guide used by staff to provide care) dated 4/24/25 revealed there was no documented evidence that Resident #16 received [MEDICAL TREATMENT] treatments. The Treatment Administration Record dated 4/1/25 - 4/30/25 documented the nurses monitored a Permacath/Central Catheter (flexible tube inserted into a large vein in the neck or chest) for signs of bleeding and placement every shift for [MEDICAL TREATMENT]. There was no documented evidence on the Treatment Administration Record that included the frequency and scheduled days of [MEDICAL TREATMENT] treatments. Review of the Order Listing Report (physician's orders [REDACTED].#16 to receive [MEDICAL TREATMENT] treatments. During an interview on 4/23/25 at 11:52 PM, Licensed Practical Nurse #6 stated residents who received [MEDICAL TREATMENT] should have a physician's orders [REDACTED]. They stated Resident #16 went to [MEDICAL TREATMENT] two times a week. During an interview on 4/24/25 at 1:52 PM, Licensed Practical Nurse Manager #3 stated that all residents who received [MEDICAL TREATMENT] should have a physician's orders [REDACTED].

Plan of Correction: ApprovedMay 9, 2025

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Step 1: No adverse effect was noted to resident # 2 related to lack of documented PICC line dressing change and PICC line measurements. Resident # 2 was seen by provider on 4/26/25 and PICC line was removed at that time. The RN Educator was issued a medication error form by the DON on 4/23/25 for failure to document PICC line dressing change and measurements. MD orders for specific [MEDICAL TREATMENT] days, times and location for residents # 16 and 127 and were obtained and entered in to the record on 4/28/ 25. Updated MD orders for residents # 16 and 127 were added to the [MEDICAL TREATMENT] binders on 5/1/ 25. Administrative Nursing staff including DON and RN Educator were counseled by the Director of Clinical Operations regarding [MEDICAL TREATMENT] Policy & procedures and PICC line monitoring including arm circumference and PICC line catheter length. Step 2: A QAPI meeting was held on 4/28/25 to discuss ongoing non-compliance related to resident PICC line monitoring documentation and [MEDICAL TREATMENT] protocols. There are currently no residents with PICC lines in facility. A full house review of all residents receiving [MEDICAL TREATMENT] was completed to ensure that all [MEDICAL TREATMENT] residents have updated MD orders in [MEDICAL TREATMENT] binder, and that all have MD order for [MEDICAL TREATMENT] location, dates and times. Any issues noted were addressed. Step 3: An IV binder will be initiated for residents that have PICC lines and or receive IV antibiotics and or IV flushes. This binder will act as a quick reference guide for facility RNs. Binder will include copy of MAR/TAR to ensure that RNs are aware of days/times for PICC line medications, dressing changes and PICC line measurements. IV Binder will be updated as needed. All licensed Nurses will be re-educated on PICC line policy/protocol by the RN Educator/DON/Consultant including the need to ensure MD orders for PICC line monitoring and dressing changes are accurate and completions are documented. PICC line post test will be completed by all licensed nurses to ensure understanding of information. The [MEDICAL TREATMENT] and PICC line policies were reviewed by the Regional Director of Clinical Services with no revisions required. All licensed nurses will be re-educated by the RN Educator regarding [MEDICAL TREATMENT] policy and procedures including having updated MD orders in the [MEDICAL TREATMENT] binders and obtaining MD orders for resident [MEDICAL TREATMENT] location, days and times. All licensed nurses will complete a post test to ensure understanding of information presented. Newly hired nurses will be educated on [MEDICAL TREATMENT] and PICC length polices and will be required to complete the post test. Step 4: All residents with PICC lines will be reviewed at morning meeting x4; review will confirm that all orders for PICC lines are transcribed correctly and include arm circumference, catheter length and dressing changes. Any issues will be immediately addressed. The DON will audit all resident PIC lines weekly x 8 weeks. Audits will ensure that MD order for site monitoring includes catheter length and arm circumference and that dressing changes are documented as ordered. Any issues noted will be immediately addressed. Resident [MEDICAL TREATMENT] binders will be brought to morning meeting for IDT team review x 4 weeks. This review will ensure that all [MEDICAL TREATMENT] binders have accurate and updated information. Issues noted will be immediately addressed. The DON/designee will complete a [MEDICAL TREATMENT] audit of 5 residents weekly x 8 weeks. Audit will ensure that residents receiving [MEDICAL TREATMENT] have MD order for location, days and times for [MEDICAL TREATMENT] and current MD orders in individual [MEDICAL TREATMENT] binders. Issues identified will be immediately addressed The results of the reviews/audits will be shared with the QAPI Committee for review and input. The Consultant will attend the Monthly QAPI Commitee meetings x 3 months to ensure ongoing compliance.

FF15 483.45(f)(2):RESIDENTS ARE FREE OF SIGNIFICANT MED ERRORS

REGULATION: The facility must ensure that its- 483. 45(f)(2) Residents are free of any significant medication errors.

Scope: Isolated
Severity: Actual harm has occurred
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

FF15 483.45(f)(2):RESIDENTS ARE FREE OF SIGNIFICANT MED ERRORS

REGULATION: The facility must ensure that its- 483. 45(f)(2) Residents are free of any significant medication errors.

Scope: Isolated
Severity: Actual harm has occurred
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

FF15 483.10(i)(1)-(7):SAFE/CLEAN/COMFORTABLE/HOMELIKE ENVIRONMENT

REGULATION: 483. 10(i) Safe Environment. The resident has a right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. The facility must provide- 483. 10(i)(1) A safe, clean, comfortable, and homelike environment, allowing the resident to use his or her personal belongings to the extent possible. (i) This includes ensuring that the resident can receive care and services safely and that the physical layout of the facility maximizes resident independence and does not pose a safety risk. (ii) The facility shall exercise reasonable care for the protection of the resident's property from loss or theft. 483. 10(i)(2) Housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior; 483. 10(i)(3) Clean bed and bath linens that are in good condition; 483. 10(i)(4) Private closet space in each resident room, as specified in 483. 90 (e)(2)(iv); 483. 10(i)(5) Adequate and comfortable lighting levels in all areas; 483. 10(i)(6) Comfortable and safe temperature levels. Facilities initially certified after October 1, 1990 must maintain a temperature range of 71 to 81°F; and 483. 10(i)(7) For the maintenance of comfortable sound levels.

Scope: Isolated
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

FF15 483.25(g)(4)(5):TUBE FEEDING MGMT/RESTORE EATING SKILLS

REGULATION: 483. 25(g)(4)-(5) Enteral Nutrition (Includes naso-gastric and gastrostomy tubes, both percutaneous endoscopic gastrostomy and percutaneous endoscopic jejunostomy, and enteral fluids). Based on a resident's comprehensive assessment, the facility must ensure that a resident- 483. 25(g)(4) A resident who has been able to eat enough alone or with assistance is not fed by enteral methods unless the resident's clinical condition demonstrates that enteral feeding was clinically indicated and consented to by the resident; and 483. 25(g)(5) A resident who is fed by enteral means receives the appropriate treatment and services to restore, if possible, oral eating skills and to prevent complications of enteral feeding including but not limited to aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, and nasal-pharyngeal ulcers.

Scope: Isolated
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

FF15 483.25(g)(4)(5):TUBE FEEDING MGMT/RESTORE EATING SKILLS

REGULATION: 483. 25(g)(4)-(5) Enteral Nutrition (Includes naso-gastric and gastrostomy tubes, both percutaneous endoscopic gastrostomy and percutaneous endoscopic jejunostomy, and enteral fluids). Based on a resident's comprehensive assessment, the facility must ensure that a resident- 483. 25(g)(4) A resident who has been able to eat enough alone or with assistance is not fed by enteral methods unless the resident's clinical condition demonstrates that enteral feeding was clinically indicated and consented to by the resident; and 483. 25(g)(5) A resident who is fed by enteral means receives the appropriate treatment and services to restore, if possible, oral eating skills and to prevent complications of enteral feeding including but not limited to aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, and nasal-pharyngeal ulcers.

Scope: Isolated
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

Standard Life Safety Code Citations

K307 NFPA 101, NFPA 101, NFPA 101, NFPA 101, NFPA 101,:BUILDING CONSTRUCTION TYPE AND HEIGHT

REGULATION: Building Construction Type and Height 2012 EXISTING Building construction type and stories meets Table 19. 1. 6. 1, unless otherwise permitted by 19. 1. 6. 2 through 19. 1. 6. 7 19. 1. 6. 4, 19. 1. 6. 5 Construction Type 1 I (442), I (332), II (222) Any number of stories non-sprinklered and sprinklered 2 II (111) One story non-sprinklered Maximum 3 stories sprinklered 3 II (000) Not allowed non-sprinklered 4 III (211) Maximum 2 stories sprinklered 5 IV (2HH) 6 V (111) 7 III (200) Not allowed non-sprinklered 8 V (000) Maximum 1 story sprinklered Sprinklered stories must be sprinklered throughout by an approved, supervised automatic system in accordance with section 9. 7. (See 19. 3. 5) Give a brief description, in REMARKS, of the construction, the number of stories, including basements, floors on which patients are located, location of smoke or fire barriers and dates of approval. Complete sketch or attach small floor plan of the building as appropriate.

Scope: Pattern
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Based on observation and interview during an Onsite Life Safety Code Post Survey Revisit #1 completed on 4/24/25, structural components of the facility were not properly protected from fire. The structural support web truss system and steel beams located above the lay-in style ceiling assembly were not protected to meet minimum acceptable fire rated building construction classification. This affected three (first, second, and third floors) of three resident use floors in the front building. This is a continuing deficiency from the standard survey with an exit date of 2/13/ 25. The finding is: The minimum acceptable construction types for the three-story front building are type II(222) or type II(111) per the 2012 edition of the National Fire Protection Association (NFPA) 101: Life Safety Code and the 2012 edition of NFPA 220: Standard on Types of Building Construction. Construction type II(111) requires that the building be protected by a complete automatic sprinkler system and that structural components are protected by a one-hour fire rated barrier. Construction type II(222) requires that building structural components are protected by a two-hour fire rated barrier. Observations in the front building on 4/23/25 from 8:45 AM to 1:30 PM revealed it was protected by a complete automatic sprinkler system. Observations above the ceiling tiles in the front building on 4/23/25 from 1:11 PM to 1:29 PM revealed the ceiling tiles on the first, second, and third floors were comprised of an unrated lay-in ceiling assembly. Additional observations at this time revealed there were unprotected structural steel beams and steel web truss assemblies on the first, second, and third floors. During an interview on 4/23/25 at 1:16 PM, the Maintenance Director stated there had been no changes to the beams, trusses, or the ceiling tile assembly since the facility's last Life Safety Code survey. During an interview on 4/23/25 at 2:16 PM, the Administrator stated there had been no changes to the beams, trusses, or the ceiling tile assembly since the facility's last Life Safety Code survey. 10 NYCRR 415. 29(a)(2), 711. 2(a)(1) 2012 NFPA 101: 19. 1. 6. 1. 8. 2. 1, 8. 2. 1. 2 2012 NFPA 220: 4. 1 2013 NFPA 101A: Guide on Alternative Approaches to Life Safety

Plan of Correction: ApprovedMay 20, 2025

The facility had an FSES completed prior which indicated that the facility was in compliance with NFPA [PHONE NUMBER] 19 1. 6. 1 equivalency. However, due to the passage of time the facility will be conducting a new FSES to be performed in accordance with CMS survey and certification memo 17-15-LSC. The FSES was conducted on 3/10/ 25. All residents had the potential to be affected. No other life safety functions were affected. The facility will in-service the maintenance director on fire safety maintenance such as identification of any potential fire safety concerns or potential for unsafe or hazardous conditions. The Maintenance Director will be educated on the results of the FSES and on the requirement to ensure the facility is in compliance with NFPA [PHONE NUMBER] 19 1. 6. 1 Facility also intends to maintain compliance by utilizing an FSES for equivalency as necessary for future recertification's as applicable. An audit tool was created to ensure all items listed in the upcoming FSES are in place. Audits will be conducted monthly x 4. The results of the FSES, the requirement for a passing FSES and the results of the audits will be discussed at QAPI. The Administrator/Designee is responsible for this plan

K307 NFPA 101, NFPA 101, NFPA 101, NFPA 101, NFPA 101,:CORRIDOR - DOORS

REGULATION: Corridor - Doors Doors protecting corridor openings in other than required enclosures of vertical openings, exits, or hazardous areas resist the passage of smoke and are made of 1 3/4 inch solid-bonded core wood or other material capable of resisting fire for at least 20 minutes. Doors in fully sprinklered smoke compartments are only required to resist the passage of smoke. Corridor doors and doors to rooms containing flammable or combustible materials have positive latching hardware. Roller latches are prohibited by CMS regulation. These requirements do not apply to auxiliary spaces that do not contain flammable or combustible material. Clearance between bottom of door and floor covering is not exceeding 1 inch. Powered doors complying with 7. 2. 1. 9 are permissible if provided with a device capable of keeping the door closed when a force of 5 lbf is applied. There is no impediment to the closing of the doors. Hold open devices that release when the door is pushed or pulled are permitted. Nonrated protective plates of unlimited height are permitted. Dutch doors meeting 19. 3. 6. 3. 6 are permitted. Door frames shall be labeled and made of steel or other materials in compliance with 8. 3, unless the smoke compartment is sprinklered. Fixed fire window assemblies are allowed per 8. 3. In sprinklered compartments there are no restrictions in area or fire resistance of glass or frames in window assemblies. 19. 3. 6. 3, 42 CFR Parts 403, 418, 460, 482, 483, and 485 Show in REMARKS details of doors such as fire protection ratings, automatics closing devices, etc.

Scope: Pattern
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

K307 NFPA 101, NFPA 101, NFPA 101, NFPA 101, NFPA 101,:ELECTRICAL EQUIPMENT - TESTING AND MAINTENANC

REGULATION: Electrical Equipment - Testing and Maintenance Requirements The physical integrity, resistance, leakage current, and touch current tests for fixed and portable patient-care related electrical equipment (PCREE) is performed as required in 10. 3. Testing intervals are established with policies and protocols. All PCREE used in patient care rooms is tested in accordance with 10. 3. 5. 4 or 10. 3. 6 before being put into service and after any repair or modification. Any system consisting of several electrical appliances demonstrates compliance with NFPA 99 as a complete system. Service manuals, instructions, and procedures provided by the manufacturer include information as required by 10. 5. 3. 1. 1 and are considered in the development of a program for electrical equipment maintenance. Electrical equipment instructions and maintenance manuals are readily available, and safety labels and condensed operating instructions on the appliance are legible. A record of electrical equipment tests, repairs, and modifications is maintained for a period of time to demonstrate compliance in accordance with the facility's policy. Personnel responsible for the testing, maintenance and use of electrical appliances receive continuous training. 10. 3, 10. 5. 2. 1, 10. 5. 2. 1. 2, 10. 5. 2. 5, 10. 5. 3, 10. 5. 6, 10. 5. 8

Scope: Pattern
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

K307 NFPA 101, NFPA 101, NFPA 101, NFPA 101, NFPA 101,:ELECTRICAL SYSTEMS - ESSENTIAL ELECTRIC SYSTE

REGULATION: Electrical Systems - Essential Electric System Maintenance and Testing The generator or other alternate power source and associated equipment is capable of supplying service within 10 seconds. If the 10-second criterion is not met during the monthly test, a process shall be provided to annually confirm this capability for the life safety and critical branches. Maintenance and testing of the generator and transfer switches are performed in accordance with NFPA 110. Generator sets are inspected weekly, exercised under load 30 minutes 12 times a year in 20-40 day intervals, and exercised once every 36 months for 4 continuous hours. Scheduled test under load conditions include a complete simulated cold start and automatic or manual transfer of all EES loads, and are conducted by competent personnel. Maintenance and testing of stored energy power sources (Type 3 EES) are in accordance with NFPA 111. Main and feeder circuit breakers are inspected annually, and a program for periodically exercising the components is established according to manufacturer requirements. Written records of maintenance and testing are maintained and readily available. EES electrical panels and circuits are marked, readily identifiable, and separate from normal power circuits. Minimizing the possibility of damage of the emergency power source is a design consideration for new installations. 6. 4. 4, 6. 5. 4, 6. 6. 4 (NFPA 99), NFPA 110, NFPA 111, 700. 10 (NFPA 70)

Scope: Pattern
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

K307 NFPA 101, NFPA 101, NFPA 101, NFPA 101, NFPA 101,:EMERGENCY LIGHTING

REGULATION: Emergency Lighting Emergency lighting of at least 1-1/2-hour duration is provided automatically in accordance with 7. 9. 18. 2. 9. 1, 19. 2. 9. 1

Scope: Pattern
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

K307 NFPA 101, NFPA 101, NFPA 101, NFPA 101, NFPA 101,:FIRE ALARM SYSTEM - TESTING AND MAINTENANCE

REGULATION: Fire Alarm System - Testing and Maintenance A fire alarm system is tested and maintained in accordance with an approved program complying with the requirements of NFPA 70, National Electric Code, and NFPA 72, National Fire Alarm and Signaling Code. Records of system acceptance, maintenance and testing are readily available. 9. 6. 1. 3, 9. 6. 1. 5, NFPA 70, NFPA 72

Scope: Pattern
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

MAINTENANCE, INSPECTION & TESTING - DOORS

REGULATION: Maintenance, Inspection & Testing - Doors Fire doors assemblies are inspected and tested annually in accordance with NFPA 80, Standard for Fire Doors and Other Opening Protectives. Non-rated doors, including corridor doors to patient rooms and smoke barrier doors, are routinely inspected as part of the facility maintenance program. Individuals performing the door inspections and testing possess knowledge, training or experience that demonstrates ability. Written records of inspection and testing are maintained and are available for review. 19.7.6, 8.3.3.1 (LSC) 5.2, 5.2.3 (2010 NFPA 80)

Scope: Pattern
Severity: Potential to cause more than minimal harm
Citation date: N/A
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

K307 NFPA 101, NFPA 101, NFPA 101, NFPA 101, NFPA 101,:PORTABLE FIRE EXTINGUISHERS

REGULATION: Portable Fire Extinguishers Portable fire extinguishers are selected, installed, inspected, and maintained in accordance with NFPA 10, Standard for Portable Fire Extinguishers. 18. 3. 5. 12, 19. 3. 5. 12, NFPA 10

Scope: Pattern
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

K307 NFPA 101, NFPA 101, NFPA 101, NFPA 101, NFPA 101,:PORTABLE SPACE HEATERS

REGULATION: Portable Space Heaters Portable space heating devices shall be prohibited in all health care occupancies, except, unless used in nonsleeping staff and employee areas where the heating elements do not exceed 212 degrees Fahrenheit (100 degrees Celsius). 18. 7. 8, 19. 7. 8

Scope: Isolated
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required

K307 NFPA 101, NFPA 101, NFPA 101, NFPA 101, NFPA 101,:SUBDIVISION OF BUILDING SPACES - SMOKE BARRIE

REGULATION: Subdivision of Building Spaces - Smoke Barrier Construction 2012 EXISTING Smoke barriers shall be constructed to a 1/2-hour fire resistance rating per 8. 5. Smoke barriers shall be permitted to terminate at an atrium wall. Smoke dampers are not required in duct penetrations in fully ducted HVAC systems where an approved sprinkler system is installed for smoke compartments adjacent to the smoke barrier. 19. 3. 7. 3, 8. 6. 7. 1(1) Describe any mechanical smoke control system in REMARKS.

Scope: Pattern
Severity: Potential to cause more than minimal harm
Citation date: April 24, 2025
Corrected date: N/A

Citation Details

Details not available

Plan of Correction: N/A

Plan of correction not approved or not required