Highlands Living Center
February 19, 2025 Certification/complaint Survey
Standard Health Citations
FF15 483.24(a)(2):ADL CARE PROVIDED FOR DEPENDENT RESIDENTS
REGULATION: 483. 24(a)(2) A resident who is unable to carry out activities of daily living receives the necessary services to maintain good nutrition, grooming, and personal and oral hygiene;
Scope: Isolated
Severity: Potential to cause more than minimal harm
Citation date: April 28, 2025
Corrected date: N/A
Citation Details Details not available | Plan of Correction: N/A Plan of correction not approved or not required |
FF15 483.21(b)(1)(3):DEVELOP/IMPLEMENT COMPREHENSIVE CARE PLAN
REGULATION: 483. 21(b) Comprehensive Care Plans
483. 21(b)(1) The facility must develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights set forth at
483. 10(c)(2) and
483. 10(c)(3), that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment. The comprehensive care plan must describe the following -
(i) The services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being as required under
483. 24,
483. 25 or
483. 40; and
(ii) Any services that would otherwise be required under
483. 24,
483. 25 or
483. 40 but are not provided due to the resident's exercise of rights under
483. 10, including the right to refuse treatment under
483. 10(c)(6).
(iii) Any specialized services or specialized rehabilitative services the nursing facility will provide as a result of PASARR recommendations. If a facility disagrees with the findings of the PASARR, it must indicate its rationale in the resident's medical record.
(iv)In consultation with the resident and the resident's representative(s)-
(A) The resident's goals for admission and desired outcomes.
(B) The resident's preference and potential for future discharge. Facilities must document whether the resident's desire to return to the community was assessed and any referrals to local contact agencies and/or other appropriate entities, for this purpose.
(C) Discharge plans in the comprehensive care plan, as appropriate, in accordance with the requirements set forth in paragraph (c) of this section.
483. 21(b)(3) The services provided or arranged by the facility, as outlined by the comprehensive care plan, must-
(iii) Be culturally-competent and trauma-informed.
Scope: Isolated
Severity: Potential to cause more than minimal harm
Citation date: April 28, 2025
Corrected date: N/A
Citation Details Details not available | Plan of Correction: N/A Plan of correction not approved or not required |
FF15 483.45(f)(1):FREE OF MEDICATION ERROR RTS 5 PRCNT OR MORE
REGULATION: 483. 45(f) Medication Errors.
The facility must ensure that its-
483. 45(f)(1) Medication error rates are not 5 percent or greater;
Scope: Isolated
Severity: Potential to cause more than minimal harm
Citation date: April 28, 2025
Corrected date: N/A
Citation Details Details not available | Plan of Correction: N/A Plan of correction not approved or not required |
FF15 483.80(a)(1)(2)(4)(e)(f):INFECTION PREVENTION & CONTROL
REGULATION: 483. 80 Infection Control
The facility must establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections.
483. 80(a) Infection prevention and control program.
The facility must establish an infection prevention and control program (IPCP) that must include, at a minimum, the following elements:
483. 80(a)(1) A system for preventing, identifying, reporting, investigating, and controlling infections and communicable diseases for all residents, staff, volunteers, visitors, and other individuals providing services under a contractual arrangement based upon the facility assessment conducted according to
483. 71 and following accepted national standards;
483. 80(a)(2) Written standards, policies, and procedures for the program, which must include, but are not limited to:
(i) A system of surveillance designed to identify possible communicable diseases or
infections before they can spread to other persons in the facility;
(ii) When and to whom possible incidents of communicable disease or infections should be reported;
(iii) Standard and transmission-based precautions to be followed to prevent spread of infections;
(iv)When and how isolation should be used for a resident; including but not limited to:
(A) The type and duration of the isolation, depending upon the infectious agent or organism involved, and
(B) A requirement that the isolation should be the least restrictive possible for the resident under the circumstances.
(v) The circumstances under which the facility must prohibit employees with a communicable disease or infected skin lesions from direct contact with residents or their food, if direct contact will transmit the disease; and
(vi)The hand hygiene procedures to be followed by staff involved in direct resident contact.
483. 80(a)(4) A system for recording incidents identified under the facility's IPCP and the corrective actions taken by the facility.
483. 80(e) Linens.
Personnel must handle, store, process, and transport linens so as to prevent the spread of infection.
483. 80(f) Annual review.
The facility will conduct an annual review of its IPCP and update their program, as necessary.
Scope: Isolated
Severity: Potential to cause more than minimal harm
Citation date: April 28, 2025
Corrected date: N/A
Citation Details Details not available | Plan of Correction: N/A Plan of correction not approved or not required |
FF15 483.12(c)(2)-(4):INVESTIGATE/PREVENT/CORRECT ALLEGED VIOLATION
REGULATION: 483. 12(c) In response to allegations of abuse, neglect, exploitation, or mistreatment, the facility must:
483. 12(c)(2) Have evidence that all alleged violations are thoroughly investigated.
483. 12(c)(3) Prevent further potential abuse, neglect, exploitation, or mistreatment while the investigation is in progress.
483. 12(c)(4) Report the results of all investigations to the administrator or his or her designated representative and to other officials in accordance with State law, including to the State Survey Agency, within 5 working days of the incident, and if the alleged violation is verified appropriate corrective action must be taken.
Scope: Pattern
Severity: Potential to cause more than minimal harm
Citation date: April 28, 2025
Corrected date: N/A
Citation Details Details not available | Plan of Correction: N/A Plan of correction not approved or not required |
FF15 483.90(g)(1)(2):RESIDENT CALL SYSTEM
REGULATION: 483. 90(g) Resident Call System
The facility must be adequately equipped to allow residents to call for staff assistance through a communication system which relays the call directly to a staff member or to a centralized staff work area from-
483. 90(g)(1) Each resident's bedside; and
483. 90(g)(2) Toilet and bathing facilities.
Scope: Pattern
Severity: Potential to cause more than minimal harm
Citation date: April 28, 2025
Corrected date: N/A
Citation Details Details not available | Plan of Correction: N/A Plan of correction not approved or not required |
FF15 483.45(f)(2):RESIDENTS ARE FREE OF SIGNIFICANT MED ERRORS
REGULATION: The facility must ensure that its-
483. 45(f)(2) Residents are free of any significant medication errors.
Scope: Isolated
Severity: Potential to cause more than minimal harm
Citation date: April 28, 2025
Corrected date: N/A
Citation Details Details not available | Plan of Correction: N/A Plan of correction not approved or not required |
FF15 483.90(i):SAFE/FUNCTIONAL/SANITARY/COMFORTABLE ENVIRON
REGULATION: 483. 90(i) Other Environmental Conditions
The facility must provide a safe, functional, sanitary, and comfortable environment for residents, staff and the public.
Scope: Pattern
Severity: Potential to cause more than minimal harm
Citation date: April 28, 2025
Corrected date: N/A
Citation Details Details not available | Plan of Correction: N/A Plan of correction not approved or not required |
Standard Life Safety Code Citations
EP01 484.102(c), 441.184(c), 485.727(c), 494.62(c), 483:DEVELOPMENT OF COMMUNICATION PLAN
REGULATION: 403. 748(c),
416. 54(c),
418. 113(c),
441. 184(c),
460. 84(c),
482. 15(c),
483. 73(c),
483. 475(c),
484. 102(c),
485. 68(c),
485. 542(c),
485. 625(c),
485. 727(c),
485. 920(c),
486. 360(c),
491. 12(c),
494. 62(c).
(c) The [facility] must develop and maintain an emergency preparedness communication plan that complies with Federal, State and local laws and must be reviewed and updated at least every 2 years [annually for LTC facilities].
Scope: Widespread
Severity: Potential to cause minimal harm
Citation date: April 17, 2025
Corrected date: N/A
Citation Details Details not available | Plan of Correction: N/A Plan of correction not approved or not required |
K307 NFPA 101, NFPA 101, NFPA 101, NFPA 101, NFPA 101,:GAS EQUIPMENT - CYLINDER AND CONTAINER STORAG
REGULATION: Gas Equipment - Cylinder and Container Storage
Greater than or equal to 3,000 cubic feet
Storage locations are designed, constructed, and ventilated in accordance with
5.
1.
3.
3. 2 and
5.
1.
3.
3.
3. >300 but <3,000 cubic feet
Storage locations are outdoors in an enclosure or within an enclosed interior space of non- or limited- combustible construction, with door (or gates outdoors) that can be secured. Oxidizing gases are not stored with flammables, and are separated from combustibles by 20 feet (5 feet if sprinklered) or enclosed in a cabinet of noncombustible construction having a minimum 1/2 hr. fire protection rating.
Less than or equal to 300 cubic feet
In a single smoke compartment, individual cylinders available for immediate use in patient care areas with an aggregate volume of less than or equal to 300 cubic feet are not required to be stored in an enclosure. Cylinders must be handled with precautions as specified in
11.
6.
2. A precautionary sign readable from 5 feet is on each door or gate of a cylinder storage room, where the sign includes the wording as a minimum "CAUTION: OXIDIZING GAS(ES) STORED WITHIN NO SMOKING."
Storage is planned so cylinders are used in order of which they are received from the supplier. Empty cylinders are segregated from full cylinders. When facility employs cylinders with integral pressure gauge, a threshold pressure considered empty is established. Empty cylinders are marked to avoid confusion. Cylinders stored in the open are protected from weather.
11.
3. 1,
11.
3. 2,
11.
3. 3,
11.
3. 4,
11.
6. 5 (NFPA 99)
Scope: Isolated
Severity: Potential to cause more than minimal harm
Citation date: April 17, 2025
Corrected date: N/A
Citation Details Details not available | Plan of Correction: N/A Plan of correction not approved or not required |
K307 NFPA 101, NFPA 101, NFPA 101, NFPA 101, NFPA 101,:VERTICAL OPENINGS - ENCLOSURE
REGULATION: Vertical Openings - Enclosure
2012 EXISTING
Stairways, elevator shafts, light and ventilation shafts, chutes, and other vertical openings between floors are enclosed with construction having a fire resistance rating of at least 1 hour. An atrium may be used in accordance with
8.
6.
19.
3.
1. 1 through
19.
3.
1. 6
If all vertical openings are properly enclosed with construction providing at least a 2-hour fire resistance rating, also check this
box.
Scope: Pattern
Severity: Potential to cause more than minimal harm
Citation date: April 17, 2025
Corrected date: N/A
Citation Details Details not available | Plan of Correction: N/A Plan of correction not approved or not required |