Measure Comparison Selection

Select Domain TypeSelect a Measure

Percent of Patients Highly Satisfied

Measure Definition

Measure Definition

This measure is used to assess adult inpatients' perception of their hospital. Patients rate their hospital on a scale from 0 to 10, where 0 is the worst hospital possible and 10 is the best hospital possible.

The "value" for a particular measure includes the performance designation and the corresponding score. In certain cases, facilities may display the same score for the same measure, but differ in their performance designation due to a difference in the number of patients. Generally, facilities with fewer patients are less likely to be ranked as low or high performers.

This measure is used to assess adult inpatients' perception of their hospital. Patients rate their hospital on a scale from 0 to 10, where 0 is the worst hospital possible and 10 is the best hospital possible. Higher is better.

Report Period: July 1, 2022 through June 30, 2023
State average: 63%

Charts:

Charts:
 

Add All to My Providers

Name Value
 River Hospital, Inc. 92.00%
 Catskill Regional Medical Center - G. Hermann Site 92.00%
 O'Connor Hospital 89.00%
 Westfield Memorial Hospital Inc 86.00%
 Hospital for Special Surgery 86.00%
 Delaware Valley Hospital Inc 83.00%
 St Francis Hospital 82.00%
 Cobleskill Regional Hospital 81.00%
 Adirondack Medical Center-Saranac Lake Site 79.00%
 Elizabethtown Community Hospital 79.00%
 Adirondack Medical Center-Lake Placid Site 79.00%
 Northern Dutchess Hospital 77.00%
 Oneida Healthcare 77.00%
 Ira Davenport Memorial Hospital Inc 77.00%
 John T Mather Memorial Hospital of Port Jefferson New York Inc 76.00%
 Community Memorial Hospital Inc 76.00%
 Margaretville Hospital 75.00%
 Glen Cove Hospital 74.00%
 White Plains Hospital Center 74.00%
 NYU Hospitals Center 73.00%
 F F Thompson Hospital 72.00%
 Saratoga Hospital 71.00%
 Schuyler Hospital 71.00%
 New York Presbyterian Hospital - New York Weill Cornell Center 70.00%
 St Anthony Community Hospital 70.00%
 Oswego Hospital 70.00%
 Strong Memorial Hospital 70.00%
 New York Presbyterian Hospital - Allen Hospital 70.00%
 New York Presbyterian Hospital - Columbia Presbyterian Center 70.00%
 New York Presbyterian Hospital - Westchester Division 70.00%
 St Peters Hospital 69.00%
 Kenmore Mercy Hospital 69.00%
 St Charles Hospital 69.00%
 Clifton Springs Hospital and Clinic 69.00%
 Corning Hospital 69.00%
 Little Falls Hospital 69.00%
 Huntington Hospital 68.00%
 North Shore University Hospital 68.00%
 University Hospital SUNY Health Science Center 68.00%
 Cayuga Medical Center at Ithaca 68.00%
 Syosset Hospital 68.00%
 St Josephs Hospital Health Center 67.00%
 Northern Westchester Hospital 67.00%
 Hudson Valley Hospital Center 67.00%
 Peconic Bay Medical Center 66.00%
 St James Mercy Hospital 66.00%
 Queens Hospital Center 66.00%
 MEDINA MEMORIAL HOSPITAL 66.00%
 Bon Secours Community Hospital 65.00%
 Glens Falls Hospital 65.00%
 Putnam Hospital Center 65.00%
 Vassar Brothers Medical Center 64.00%
 Mount Sinai Hospital 64.00%
 Arnot Ogden Medical Center 64.00%
 Long Island Jewish Medical Center 64.00%
 St. Joseph Hospital 64.00%
 Southside Hospital 63.00%
 Sisters of Charity Hospital 63.00%
 Columbia Memorial Hospital 63.00%
 Lenox Hill Hospital 63.00%
 Samaritan Hospital 63.00%
 Mercy Medical Center 63.00%
 Phelps Memorial Hospital Assn 63.00%
 Mercy Hospital 63.00%
 University Hospital 63.00%
 Chenango Memorial Hospital Inc 62.00%
 St. Mary's Healthcare 62.00%
 Erie County Medical Center 62.00%
 Nathan Littauer Hospital 62.00%
 United Memorial Medical Center North Street Campus 61.00%
 Memorial Hosp of Wm F & Gertrude F Jones A/K/A Jones Memorial Hosp 61.00%
 Woman's Christian Association 61.00%
 Plainview Hospital 61.00%
 Orange Regional Medical Center 61.00%
 United Memorial Medical Center Bank Street Campus 61.00%
 Our Lady of Lourdes Memorial Hospital Inc 60.00%
 Newark-Wayne Community Hospital 60.00%
 Montefiore Medical Center - Henry & Lucy Moses Div 60.00%
 Aurelia Osborn Fox Memorial Hospital 60.00%
 Mary Imogene Bassett Hospital 60.00%
 Mount St Marys Hospital and Health Center 60.00%
 Crouse Hospital 60.00%
 Claxton-Hepburn Medical Center 60.00%
 St Catherine of Siena Hospital 60.00%
 Montefiore Med Center - Jack D Weiler Hosp of A Einstein College Div 60.00%
 Crouse Hospital - Commonwealth Division 60.00%
 Buffalo General Medical Center 59.00%
 St Joseph's Medical Center 59.00%
 Mount Sinai St. Luke's 59.00%
 Bertrand Chaffee Hospital 59.00%
 Samaritan Medical Center 59.00%
 Kings County Hospital Center 59.00%
 Bellevue Hospital Center 59.00%
 Massena Memorial Hospital 59.00%
 Nicholas H Noyes Memorial Hospital 59.00%
 St Luke's Cornwall Hospital/Newburgh 59.00%
 Soldiers and Sailors Memorial Hospital of Yates County Inc 59.00%
 Millard Fillmore Suburban Hospital 59.00%
 Mount Sinai Roosevelt 59.00%
 Women And Children's Hospital Of Buffalo 59.00%
 Highland Hospital 58.00%
 Flushing Hospital Medical Center 58.00%
 SJRH - St Johns Division 58.00%
 Brooks Memorial Hospital 58.00%
 Catskill Regional Medical Center 58.00%
 SJRH - Park Care Pavilion 58.00%
 New York Hospital Medical Center of Queens 57.00%
 Ellis Hospital 57.00%
 Canton-Potsdam Hospital 57.00%
 South Nassau Communities Hospital 57.00%
 The Unity Hospital of Rochester 57.00%
 Niagara Falls Memorial Medical Center 56.00%
 Staten Island University Hosp-North 56.00%
 Coney Island Hospital 56.00%
 Metropolitan Hospital Center 56.00%
 Rome Memorial Hospital, Inc 56.00%
 Good Samaritan Hospital Medical Center 56.00%
 University Hospital of Brooklyn 56.00%
 United Health Services Hospitals Inc. - Wilson Medical Center 56.00%
 Staten Island University Hosp-South 56.00%
 United Health Services Hospitals Inc. - Binghamton General Hospital 56.00%
 Jacobi Medical Center 55.00%
 Good Samaritan Hospital of Suffern 55.00%
 Mount Sinai Beth Israel 55.00%
 Wyckoff Heights Medical Center 55.00%
 Harlem Hospital Center 55.00%
 Woodhull Medical & Mental Health Center 55.00%
 Mount Sinai Beth Israel Brooklyn 55.00%
 Geneva General Hospital 54.00%
 Rochester General Hospital 54.00%
 Elmhurst Hospital Center 54.00%
 Albany Medical Center Hospital 53.00%
 Faxton-St Lukes Healthcare St Lukes Division 53.00%
 Montefiore Mount Vernon Hospital 53.00%
 Cortland Regional Medical Center Inc 53.00%
 Champlain Valley Physicians Hospital Medical Center 53.00%
 Jamaica Hospital Medical Center 52.00%
 New York Community Hospital of Brooklyn, Inc 52.00%
 Nassau University Medical Center 52.00%
 Richmond University Medical Center 51.00%
 Brooklyn Hospital Center - Downtown Campus 51.00%
 Bronx-Lebanon Hospital Center - Fulton Division 50.00%
 Mid-Hudson Valley Division of Westchester Medical Center 50.00%
 Lincoln Medical & Mental Health Center 50.00%
 Nyack Hospital 50.00%
 Westchester Medical Center 50.00%
 Bronx-Lebanon Hospital Center - Concourse Division 50.00%
 Maimonides Medical Center 49.00%
 Montefiore New Rochelle Hospital 47.00%
 Auburn Community Hospital 46.00%
 St Johns Episcopal Hospital So Shore 46.00%
 SBH Health System 45.00%
 Olean General Hospital 42.00%
 HealthAlliance Hospital Mary's Avenue Campus 42.00%
 Brookdale Hospital Medical Center 41.00%
 Brookhaven Memorial Hospital Medical Center Inc 38.00%
National Average 71.00%
New York State 63.00%
Hospitals that have too few cases to report, or have no data
 Albany Memorial Hospital
 HealthAlliance Hospital Broadway Campus
 St. Mary's Healthcare - Amsterdam Memorial Campus
 Tri Town Regional Healthcare
 SJRH - Dobbs Ferry Pavillion
 Medina Memorial Hospital
 New York-Presbyterian/Lawrence Hospital
 New York-Presbyterian/Lower Manhattan Hospital
 Montefiore Medical Center-Wakefield Hospital
 Eastern Long Island Hospital
 Sisters of Charity Hospital - St Joseph Campus
 New York Eye and Ear Infirmary of Mount Sinai
 St Josephs Hospital
 Memorial Hospital for Cancer and Allied Diseases
 UPSTATE University Hospital at Community General
 Winthrop-University Hospital
 Gouverneur Hospital
 Albany Medical Center - South Clinical Campus
 Lewis County General Hospital
 New York Methodist Hospital
 Carthage Area Hospital Inc
 Lutheran Medical Center
 Montefiore Medical Center - Montefiore Westchester Square
 Southampton Hospital
 Forest Hills Hospital
 Roswell Park Cancer Institute
 Franklin Hospital
 North Central Bronx Hospital
 NYU Hospital for Joint Diseases
 Interfaith Medical Center
 Winifred Masterson Burke Rehabilitation Hospital
 Helen Hayes Hospital
 Sunnyview Hospital and Rehabilitation Center
 Moses-Ludington Hospital
 Henry J. Carter Specialty Hospital
 Arms Acres
 Cuba Memorial Hospital Inc
 Ellenville Regional Hospital
 Mount Sinai Hospital - Mount Sinai Hospital of Queens
 Rockefeller University Hospital
 Calvary Hospital Inc
 Ellis Hospital - Bellevue Woman's Care Center Division
 Clifton-Fine Hospital
 Blythedale Childrens Hospital
 The Unity Hospital of Rochester-St Marys Campus
 St Joseph's MC-St Vincents Westchester Division
 RUMC-Bayley Seton
 Womans Christian Assoc Hospital - WCA Hosp at Jones Memorial Health Center
 Mercy Hospital - Mercy Hospital Orchard Park Division
 Oswego Hospital - Alvin L Krakau Comm Mtl Health Center Div
 St. Peter's Addiction Recovery Center
 Mohawk Valley Heart Institute, Inc
 Lenox Hill Healthplex
 URMC Strong West
 NYULMC - Cobble Hill
 SUNY Downstate Medical Center University Hospital
 South Nassau Communities Hospital Off-Campus Emergency Department
 Calvary Hospital
 WESTERN NY CHILDRENS PSYCHIATRIC CENTER
 David H. Koch Center For Cancer Care
 New York-Presbyterian David H. Koch Center
 St. Peter's Hospital - SPARC
 Mount Sinai - Behavioral Health Center
 The University of Vermont Health Network - Alice Hyde Medical Center
 Lockport Memorial Hospital, a Campus of Mount St Mary's
 Wynn Hospital
 Wyoming County Community Hospital