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Percent of Patients Highly Satisfied

Measure Definition

Measure Definition

This measure is used to assess adult inpatients' perception of their hospital. Patients rate their hospital on a scale from 0 to 10, where 0 is the worst hospital possible and 10 is the best hospital possible.

The "value" for a particular measure includes the performance designation and the corresponding score. In certain cases, facilities may display the same score for the same measure, but differ in their performance designation due to a difference in the number of patients. Generally, facilities with fewer patients are less likely to be ranked as low or high performers.

This measure is used to assess adult inpatients' perception of their hospital. Patients rate their hospital on a scale from 0 to 10, where 0 is the worst hospital possible and 10 is the best hospital possible. Higher is better.

Report Period: July 1, 2023 through June 30, 2024
State average: 66%

Charts:

Charts:
 

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Name Value
 Delaware Valley Hospital Inc 94.00%
 Catskill Regional Medical Center - G. Hermann Site 92.00%
 Westfield Memorial Hospital Inc 89.00%
 Hospital for Special Surgery 85.00%
 O'Connor Hospital 85.00%
 St Francis Hospital 84.00%
 Community Memorial Hospital Inc 83.00%
 Elizabethtown Community Hospital 80.00%
 Adirondack Medical Center-Saranac Lake Site 79.00%
 John T Mather Memorial Hospital of Port Jefferson New York Inc 79.00%
 Little Falls Hospital 79.00%
 Adirondack Medical Center-Lake Placid Site 79.00%
 St Anthony Community Hospital 77.00%
 Northern Dutchess Hospital 76.00%
 Northern Westchester Hospital 76.00%
 Clifton Springs Hospital and Clinic 76.00%
 White Plains Hospital Center 76.00%
 Glen Cove Hospital 75.00%
 Oneida Healthcare 74.00%
 Cobleskill Regional Hospital 74.00%
 Kenmore Mercy Hospital 73.00%
 River Hospital, Inc. 73.00%
 Ira Davenport Memorial Hospital Inc 72.00%
 NYU Hospitals Center 72.00%
 Saratoga Hospital 72.00%
 St Charles Hospital 72.00%
 Hudson Valley Hospital Center 72.00%
 North Shore University Hospital 71.00%
 St Josephs Hospital Health Center 71.00%
 Oswego Hospital 71.00%
 Soldiers and Sailors Memorial Hospital of Yates County Inc 71.00%
 Syosset Hospital 71.00%
 Huntington Hospital 70.00%
 Sisters of Charity Hospital 70.00%
 Memorial Hosp of Wm F & Gertrude F Jones A/K/A Jones Memorial Hosp 70.00%
 Coney Island Hospital 70.00%
 F F Thompson Hospital 69.00%
 New York Presbyterian Hospital - New York Weill Cornell Center 69.00%
 Mount St Marys Hospital and Health Center 69.00%
 Mercy Medical Center 69.00%
 Schuyler Hospital 69.00%
 New York Presbyterian Hospital - Allen Hospital 69.00%
 New York Presbyterian Hospital - Columbia Presbyterian Center 69.00%
 New York Presbyterian Hospital - Westchester Division 69.00%
 University Hospital SUNY Health Science Center 68.00%
 Mount Sinai Hospital 67.00%
 Southside Hospital 67.00%
 St Peters Hospital 67.00%
 Peconic Bay Medical Center 67.00%
 Long Island Jewish Medical Center 67.00%
 Putnam Hospital Center 67.00%
 Cayuga Medical Center at Ithaca 67.00%
 University Hospital of Brooklyn 67.00%
 St Catherine of Siena Hospital 67.00%
 Margaretville Hospital 67.00%
 Chenango Memorial Hospital Inc 66.00%
 United Memorial Medical Center North Street Campus 66.00%
 Lenox Hill Hospital 66.00%
 Glens Falls Hospital 66.00%
 Metropolitan Hospital Center 66.00%
 Strong Memorial Hospital 66.00%
 University Hospital 66.00%
 United Memorial Medical Center Bank Street Campus 66.00%
 Vassar Brothers Medical Center 65.00%
 Newark-Wayne Community Hospital 65.00%
 Woman's Christian Association 65.00%
 Corning Hospital 65.00%
 St. Joseph Hospital 65.00%
 St James Mercy Hospital 64.00%
 Samaritan Hospital 64.00%
 SJRH - St Johns Division 64.00%
 Rome Memorial Hospital, Inc 64.00%
 Erie County Medical Center 64.00%
 Queens Hospital Center 64.00%
 Mercy Hospital 64.00%
 Plainview Hospital 64.00%
 SJRH - Park Care Pavilion 64.00%
 Buffalo General Medical Center 63.00%
 New York Hospital Medical Center of Queens 63.00%
 Bon Secours Community Hospital 63.00%
 Highland Hospital 63.00%
 Canton-Potsdam Hospital 63.00%
 Crouse Hospital 63.00%
 Nathan Littauer Hospital 63.00%
 Millard Fillmore Suburban Hospital 63.00%
 Women And Children's Hospital Of Buffalo 63.00%
 Crouse Hospital - Commonwealth Division 63.00%
 Montefiore Medical Center - Henry & Lucy Moses Div 62.00%
 Flushing Hospital Medical Center 62.00%
 Nicholas H Noyes Memorial Hospital 62.00%
 Champlain Valley Physicians Hospital Medical Center 62.00%
 Montefiore Med Center - Jack D Weiler Hosp of A Einstein College Div 62.00%
 Orange Regional Medical Center 62.00%
 Mary Imogene Bassett Hospital 61.00%
 Bellevue Hospital Center 61.00%
 Phelps Memorial Hospital Assn 61.00%
 Aurelia Osborn Fox Memorial Hospital 60.00%
 Arnot Ogden Medical Center 60.00%
 Samaritan Medical Center 60.00%
 Good Samaritan Hospital Medical Center 60.00%
 Good Samaritan Hospital of Suffern 59.00%
 Kings County Hospital Center 59.00%
 St. Mary's Healthcare 58.00%
 Geneva General Hospital 58.00%
 Montefiore Mount Vernon Hospital 58.00%
 Columbia Memorial Hospital 58.00%
 Ellis Hospital 58.00%
 Staten Island University Hosp-North 58.00%
 Wyckoff Heights Medical Center 58.00%
 Brooks Memorial Hospital 58.00%
 Catskill Regional Medical Center 58.00%
 Staten Island University Hosp-South 58.00%
 The Unity Hospital of Rochester 57.00%
 Woodhull Medical & Mental Health Center 57.00%
 St Joseph's Medical Center 56.00%
 Bronx-Lebanon Hospital Center - Fulton Division 56.00%
 Brooklyn Hospital Center - Downtown Campus 56.00%
 Rochester General Hospital 56.00%
 Maimonides Medical Center 56.00%
 South Nassau Communities Hospital 56.00%
 Auburn Community Hospital 56.00%
 St Luke's Cornwall Hospital/Newburgh 56.00%
 United Health Services Hospitals Inc. - Wilson Medical Center 56.00%
 Bronx-Lebanon Hospital Center - Concourse Division 56.00%
 United Health Services Hospitals Inc. - Binghamton General Hospital 56.00%
 Jamaica Hospital Medical Center 55.00%
 Mount Sinai St. Luke's 55.00%
 Mid-Hudson Valley Division of Westchester Medical Center 55.00%
 Westchester Medical Center 55.00%
 Mount Sinai Roosevelt 55.00%
 Faxton-St Lukes Healthcare St Lukes Division 54.00%
 Jacobi Medical Center 54.00%
 Elmhurst Hospital Center 54.00%
 Nassau University Medical Center 53.00%
 Bertrand Chaffee Hospital 52.00%
 Mount Sinai Beth Israel 52.00%
 Cortland Regional Medical Center Inc 52.00%
 Harlem Hospital Center 52.00%
 Mount Sinai Beth Israel Brooklyn 52.00%
 Albany Medical Center Hospital 51.00%
 Niagara Falls Memorial Medical Center 51.00%
 Lincoln Medical & Mental Health Center 51.00%
 Nyack Hospital 51.00%
 SBH Health System 51.00%
 New York Community Hospital of Brooklyn, Inc 50.00%
 St Johns Episcopal Hospital So Shore 49.00%
 Richmond University Medical Center 48.00%
 Olean General Hospital 47.00%
 Montefiore New Rochelle Hospital 46.00%
 HealthAlliance Hospital Mary's Avenue Campus 45.00%
 Brookdale Hospital Medical Center 45.00%
 Brookhaven Memorial Hospital Medical Center Inc 42.00%
National Average 72.00%
New York State 66.00%
Hospitals that have too few cases to report, or have no data
 Albany Memorial Hospital
 St. Mary's Healthcare - Amsterdam Memorial Campus
 Our Lady of Lourdes Memorial Hospital Inc
 Tri Town Regional Healthcare
 SJRH - Dobbs Ferry Pavillion
 Medina Memorial Hospital
 New York-Presbyterian/Lawrence Hospital
 New York-Presbyterian/Lower Manhattan Hospital
 Montefiore Medical Center-Wakefield Hospital
 Eastern Long Island Hospital
 Sisters of Charity Hospital - St Joseph Campus
 New York Eye and Ear Infirmary of Mount Sinai
 St Josephs Hospital
 Memorial Hospital for Cancer and Allied Diseases
 UPSTATE University Hospital at Community General
 Winthrop-University Hospital
 Gouverneur Hospital
 Albany Medical Center - South Clinical Campus
 Kingsbrook Jewish Medical Center
 Lewis County General Hospital
 Massena Memorial Hospital
 New York Methodist Hospital
 Carthage Area Hospital Inc
 Lutheran Medical Center
 Montefiore Medical Center - Montefiore Westchester Square
 Southampton Hospital
 Forest Hills Hospital
 Roswell Park Cancer Institute
 Franklin Hospital
 North Central Bronx Hospital
 NYU Hospital for Joint Diseases
 Interfaith Medical Center
 Winifred Masterson Burke Rehabilitation Hospital
 Helen Hayes Hospital
 Sunnyview Hospital and Rehabilitation Center
 Moses-Ludington Hospital
 Henry J. Carter Specialty Hospital
 Cuba Memorial Hospital Inc
 Ellenville Regional Hospital
 Mount Sinai Hospital - Mount Sinai Hospital of Queens
 Rockefeller University Hospital
 Calvary Hospital Inc
 Ellis Hospital - Bellevue Woman's Care Center Division
 Clifton-Fine Hospital
 Blythedale Childrens Hospital
 The Unity Hospital of Rochester-St Marys Campus
 St Joseph's MC-St Vincents Westchester Division
 RUMC-Bayley Seton
 Womans Christian Assoc Hospital - WCA Hosp at Jones Memorial Health Center
 Mercy Hospital - Mercy Hospital Orchard Park Division
 Oswego Hospital - Alvin L Krakau Comm Mtl Health Center Div
 St. Peter's Addiction Recovery Center
 Lenox Hill Healthplex
 URMC Strong West
 NYULMC - Cobble Hill
 South Nassau Communities Hospital Off-Campus Emergency Department
 Calvary Hospital
 David H. Koch Center For Cancer Care
 New York-Presbyterian David H. Koch Center
 St. Peter's Hospital - SPARC
 Mount Sinai - Behavioral Health Center
 The University of Vermont Health Network - Alice Hyde Medical Center
 Lockport Memorial Hospital, a Campus of Mount St Mary's
 Wynn Hospital
 Wyoming County Community Hospital
 Children's Pavilion Upstate Medical University
 Claxton-Hepburn Medical Campus