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Patient Satisfaction Composite

Measure Definition

Measure Definition

Composite score of an entity's HCAHPS satisfaction ratings

The "value" for a particular measure includes the performance designation and the corresponding score. In certain cases, facilities may display the same score for the same measure, but differ in their performance designation due to a difference in the number of patients. Generally, facilities with fewer patients are less likely to be ranked as low or high performers.

Composite score of an entity's HCAHPS satisfaction ratings. Higher is better.

Report Period: April 1, 2024 through March 31, 2025
State average: 74.03%

Charts:

Charts:
 

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Name Value
 River Hospital, Inc. 90.25%
 O'Connor Hospital 86.50%
 Elizabethtown Community Hospital 85.50%
 Catskill Regional Medical Center - G. Hermann Site 84.50%
 Margaretville Hospital 84.00%
 Adirondack Medical Center-Saranac Lake Site 83.75%
 Adirondack Medical Center-Lake Placid Site 83.75%
 Delaware Valley Hospital Inc 82.25%
 Cobleskill Regional Hospital 82.00%
 Soldiers and Sailors Memorial Hospital of Yates County Inc 81.25%
 Oneida Healthcare 81.00%
 Brooks Memorial Hospital 80.75%
 Community Memorial Hospital Inc 80.25%
 Little Falls Hospital 80.25%
 Hospital for Special Surgery 80.00%
 Saratoga Hospital 79.75%
 St Francis Hospital 79.50%
 Gouverneur Hospital 79.25%
 Oswego Hospital 79.00%
 Northern Westchester Hospital 78.75%
 Glen Cove Hospital 78.50%
 St Charles Hospital 78.25%
 John T Mather Memorial Hospital of Port Jefferson New York Inc 78.00%
 Clifton Springs Hospital and Clinic 78.00%
 Westfield Memorial Hospital Inc 77.75%
 St. Joseph Hospital 77.50%
 Northern Dutchess Hospital 77.00%
 Kenmore Mercy Hospital 77.00%
 Canton-Potsdam Hospital 77.00%
 St Anthony Community Hospital 77.00%
 Chenango Memorial Hospital Inc 76.75%
 NYU Hospitals Center 76.75%
 Champlain Valley Physicians Hospital Medical Center 76.75%
 Hudson Valley Hospital Center 76.75%
 Glens Falls Hospital 76.50%
 Huntington Hospital 76.25%
 F F Thompson Hospital 76.25%
 Bertrand Chaffee Hospital 76.25%
 Mount St Marys Hospital and Health Center 76.25%
 White Plains Hospital Center 76.25%
 St. Mary's Healthcare 76.00%
 Memorial Hosp of Wm F & Gertrude F Jones A/K/A Jones Memorial Hosp 76.00%
 Putnam Hospital Center 76.00%
 Cayuga Medical Center at Ithaca 75.75%
 Plainview Hospital 75.75%
 Newark-Wayne Community Hospital 75.50%
 Samaritan Medical Center 75.50%
 Nicholas H Noyes Memorial Hospital 75.50%
 Strong Memorial Hospital 75.50%
 New York Presbyterian Hospital - New York Weill Cornell Center 75.25%
 St Josephs Hospital Health Center 75.25%
 University Hospital SUNY Health Science Center 75.25%
 University Hospital 75.25%
 New York Presbyterian Hospital - Allen Hospital 75.25%
 New York Presbyterian Hospital - Columbia Presbyterian Center 75.25%
 New York Presbyterian Hospital - Westchester Division 75.25%
 Sisters of Charity Hospital 75.00%
 St Catherine of Siena Hospital 75.00%
 Corning Hospital 74.75%
 Mercy Hospital 74.75%
 Vassar Brothers Medical Center 74.25%
 United Memorial Medical Center North Street Campus 74.25%
 Peconic Bay Medical Center 74.25%
 St James Mercy Hospital 74.25%
 Orange Regional Medical Center 74.25%
 United Memorial Medical Center Bank Street Campus 74.25%
 Aurelia Osborn Fox Memorial Hospital 74.00%
 Lenox Hill Hospital 74.00%
 Mercy Medical Center 74.00%
 Southside Hospital 73.75%
 North Shore University Hospital 73.75%
 University Hospital of Brooklyn 73.75%
 Syosset Hospital 73.75%
 Mount Sinai Hospital 73.50%
 Mary Imogene Bassett Hospital 73.25%
 Crouse Hospital 73.25%
 Crouse Hospital - Commonwealth Division 73.25%
 Bon Secours Community Hospital 73.00%
 Montefiore Medical Center - Henry & Lucy Moses Div 72.75%
 Highland Hospital 72.75%
 Phelps Memorial Hospital Assn 72.75%
 Montefiore Med Center - Jack D Weiler Hosp of A Einstein College Div 72.75%
 New York Hospital Medical Center of Queens 72.50%
 Samaritan Hospital 72.50%
 St Luke's Cornwall Hospital/Newburgh 72.50%
 St Peters Hospital 72.25%
 Arnot Ogden Medical Center 72.25%
 Coney Island Hospital 72.25%
 United Health Services Hospitals Inc. - Wilson Medical Center 72.25%
 United Health Services Hospitals Inc. - Binghamton General Hospital 72.25%
 Flushing Hospital Medical Center 72.00%
 Woman's Christian Association 72.00%
 Nathan Littauer Hospital 72.00%
 Woodhull Medical & Mental Health Center 72.00%
 Schuyler Hospital 72.00%
 Erie County Medical Center 71.75%
 Good Samaritan Hospital Medical Center 71.75%
 Columbia Memorial Hospital 71.50%
 Brookhaven Memorial Hospital Medical Center Inc 71.50%
 The Unity Hospital of Rochester 71.50%
 Rochester General Hospital 71.25%
 Cortland Regional Medical Center Inc 71.25%
 Long Island Jewish Medical Center 71.25%
 SJRH - St Johns Division 71.25%
 SJRH - Park Care Pavilion 71.25%
 Bronx-Lebanon Hospital Center - Fulton Division 71.00%
 South Nassau Communities Hospital 71.00%
 Auburn Community Hospital 71.00%
 Bronx-Lebanon Hospital Center - Concourse Division 71.00%
 Buffalo General Medical Center 70.75%
 Rome Memorial Hospital, Inc 70.75%
 Millard Fillmore Suburban Hospital 70.75%
 Women And Children's Hospital Of Buffalo 70.75%
 Geneva General Hospital 70.50%
 Montefiore New Rochelle Hospital 70.50%
 Mount Sinai St. Luke's 70.25%
 Brooklyn Hospital Center - Downtown Campus 70.25%
 Ellis Hospital 70.25%
 Mount Sinai Roosevelt 70.25%
 Olean General Hospital 70.00%
 Staten Island University Hosp-North 70.00%
 Maimonides Medical Center 70.00%
 Kings County Hospital Center 70.00%
 Bellevue Hospital Center 70.00%
 Queens Hospital Center 70.00%
 Staten Island University Hosp-South 70.00%
 Good Samaritan Hospital of Suffern 69.75%
 Jamaica Hospital Medical Center 69.50%
 Niagara Falls Memorial Medical Center 69.25%
 Albany Medical Center Hospital 69.00%
 Mid-Hudson Valley Division of Westchester Medical Center 69.00%
 Nyack Hospital 69.00%
 Westchester Medical Center 69.00%
 Catskill Regional Medical Center 68.75%
 Faxton-St Lukes Healthcare St Lukes Division 68.50%
 Elmhurst Hospital Center 68.25%
 Montefiore Mount Vernon Hospital 68.00%
 Mount Sinai Beth Israel Brooklyn 67.50%
 Richmond University Medical Center 67.25%
 Metropolitan Hospital Center 67.25%
 Jacobi Medical Center 67.00%
 SBH Health System 67.00%
 Lincoln Medical & Mental Health Center 66.75%
 Wyckoff Heights Medical Center 66.50%
 Harlem Hospital Center 66.50%
 Brookdale Hospital Medical Center 65.25%
 St Johns Episcopal Hospital So Shore 64.75%
 HealthAlliance Hospital Mary's Avenue Campus 63.75%
 New York Community Hospital of Brooklyn, Inc 62.50%
 Nassau University Medical Center 61.50%
 St Joseph's Medical Center 61.00%
National Average 76.95%
New York State 74.03%
Hospitals that have too few cases to report, or have no data
 Albany Memorial Hospital
 St. Mary's Healthcare - Amsterdam Memorial Campus
 Our Lady of Lourdes Memorial Hospital Inc
 Tri Town Regional Healthcare
 SJRH - Dobbs Ferry Pavillion
 Medina Memorial Hospital
 New York-Presbyterian/Lawrence Hospital
 New York-Presbyterian/Lower Manhattan Hospital
 Montefiore Medical Center-Wakefield Hospital
 Eastern Long Island Hospital
 Sisters of Charity Hospital - St Joseph Campus
 New York Eye and Ear Infirmary of Mount Sinai
 St Josephs Hospital
 Ira Davenport Memorial Hospital Inc
 Memorial Hospital for Cancer and Allied Diseases
 UPSTATE University Hospital at Community General
 Winthrop-University Hospital
 Albany Medical Center - South Clinical Campus
 Kingsbrook Jewish Medical Center
 Lewis County General Hospital
 Massena Memorial Hospital
 New York Methodist Hospital
 Carthage Area Hospital Inc
 Lutheran Medical Center
 Montefiore Medical Center - Montefiore Westchester Square
 Southampton Hospital
 Forest Hills Hospital
 Roswell Park Cancer Institute
 Franklin Hospital
 North Central Bronx Hospital
 NYU Hospital for Joint Diseases
 Interfaith Medical Center
 Winifred Masterson Burke Rehabilitation Hospital
 Helen Hayes Hospital
 Sunnyview Hospital and Rehabilitation Center
 Moses-Ludington Hospital
 Henry J. Carter Specialty Hospital
 Cuba Memorial Hospital Inc
 Ellenville Regional Hospital
 Mount Sinai Hospital - Mount Sinai Hospital of Queens
 Rockefeller University Hospital
 Calvary Hospital Inc
 Ellis Hospital - Bellevue Woman's Care Center Division
 Clifton-Fine Hospital
 Blythedale Childrens Hospital
 The Unity Hospital of Rochester-St Marys Campus
 St Joseph's MC-St Vincents Westchester Division
 RUMC-Bayley Seton
 Womans Christian Assoc Hospital - WCA Hosp at Jones Memorial Health Center
 Mercy Hospital - Mercy Hospital Orchard Park Division
 Oswego Hospital - Alvin L Krakau Comm Mtl Health Center Div
 St. Peter's Addiction Recovery Center
 Lenox Hill Healthplex
 URMC Strong West
 NYULMC - Cobble Hill
 South Nassau Communities Hospital Off-Campus Emergency Department
 Calvary Hospital
 David H. Koch Center For Cancer Care
 New York-Presbyterian David H. Koch Center
 St. Peter's Hospital - SPARC
 Mount Sinai - Behavioral Health Center
 The University of Vermont Health Network - Alice Hyde Medical Center
 Lockport Memorial Hospital, a Campus of Mount St Mary's
 Wynn Hospital
 Wyoming County Community Hospital
 Children's Pavilion Upstate Medical University
 Claxton-Hepburn Medical Campus