Measure Comparison Selection

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Patient Satisfaction Composite

Measure Definition

Measure Definition

Composite score of an entity's HCAHPS satisfaction ratings

The "value" for a particular measure includes the performance designation and the corresponding score. In certain cases, facilities may display the same score for the same measure, but differ in their performance designation due to a difference in the number of patients. Generally, facilities with fewer patients are less likely to be ranked as low or high performers.

Composite score of an entity's HCAHPS satisfaction ratings. Higher is better.

Report Period: January 1, 2022 through December 31, 2022
State average: 65.22%

Charts:

Charts:
 

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Name Value
 Catskill Regional Medical Center - G. Hermann Site 78.50%
 River Hospital, Inc. 75.83%
 Westfield Memorial Hospital Inc 75.17%
 Adirondack Medical Center-Saranac Lake Site 74.67%
 Delaware Valley Hospital Inc 74.67%
 Adirondack Medical Center-Lake Placid Site 74.67%
 Cobleskill Regional Hospital 73.83%
 Hospital for Special Surgery 72.83%
 O'Connor Hospital 72.50%
 John T Mather Memorial Hospital of Port Jefferson New York Inc 71.83%
 Soldiers and Sailors Memorial Hospital of Yates County Inc 71.17%
 St Anthony Community Hospital 70.83%
 Oneida Healthcare 70.67%
 Saratoga Hospital 70.67%
 Massena Memorial Hospital 70.67%
 Little Falls Hospital 70.67%
 Ira Davenport Memorial Hospital Inc 70.50%
 Elizabethtown Community Hospital 70.33%
 Margaretville Hospital 69.83%
 Clifton Springs Hospital and Clinic 69.67%
 Northern Dutchess Hospital 69.50%
 Glen Cove Hospital 69.50%
 Glens Falls Hospital 69.00%
 Cayuga Medical Center at Ithaca 69.00%
 Memorial Hosp of Wm F & Gertrude F Jones A/K/A Jones Memorial Hosp 68.67%
 St Francis Hospital 68.67%
 Chenango Memorial Hospital Inc 68.00%
 Northern Westchester Hospital 68.00%
 Eastern Niagara Hospital - Lockport Division 68.00%
 Claxton-Hepburn Medical Center 68.00%
 White Plains Hospital Center 68.00%
 Newark-Wayne Community Hospital 67.83%
 Gouverneur Hospital 67.83%
 Oswego Hospital 67.83%
 Corning Hospital 67.83%
 Columbia Memorial Hospital 67.67%
 Woman's Christian Association 67.50%
 St Charles Hospital 67.50%
 Schuyler Hospital 67.50%
 Wyoming County Community Hospital 67.33%
 Samaritan Medical Center 67.33%
 Kenmore Mercy Hospital 67.17%
 Bon Secours Community Hospital 67.00%
 NYU Hospitals Center 67.00%
 Hudson Valley Hospital Center 67.00%
 Strong Memorial Hospital 67.00%
 Samaritan Hospital 66.83%
 Huntington Hospital 66.67%
 Sisters of Charity Hospital 66.67%
 Rome Memorial Hospital, Inc 66.67%
 St. Joseph Hospital 66.50%
 St Peters Hospital 66.33%
 Orange Regional Medical Center 66.33%
 United Memorial Medical Center North Street Campus 66.17%
 Arnot Ogden Medical Center 66.17%
 United Memorial Medical Center Bank Street Campus 66.17%
 Peconic Bay Medical Center 66.00%
 Bertrand Chaffee Hospital 66.00%
 St Josephs Hospital Health Center 66.00%
 Cortland Regional Medical Center Inc 65.83%
 Mercy Hospital 65.83%
 Phelps Memorial Hospital Assn 65.67%
 Vassar Brothers Medical Center 65.50%
 Niagara Falls Memorial Medical Center 65.50%
 University Hospital SUNY Health Science Center 65.50%
 F F Thompson Hospital 65.33%
 Aurelia Osborn Fox Memorial Hospital 65.33%
 Lenox Hill Hospital 65.33%
 St James Mercy Hospital 65.33%
 St Luke's Cornwall Hospital/Newburgh 65.33%
 Catskill Regional Medical Center 65.33%
 Mary Imogene Bassett Hospital 65.17%
 Brooks Memorial Hospital 65.17%
 Nicholas H Noyes Memorial Hospital 65.17%
 Putnam Hospital Center 65.17%
 University Hospital 65.17%
 Long Island Jewish Medical Center 65.00%
 Canton-Potsdam Hospital 65.00%
 Geneva General Hospital 64.83%
 St Catherine of Siena Hospital 64.83%
 SJRH - St Johns Division 64.67%
 Nathan Littauer Hospital 64.67%
 SJRH - Park Care Pavilion 64.67%
 Southside Hospital 64.50%
 Richmond University Medical Center 64.33%
 Crouse Hospital 64.17%
 Plainview Hospital 64.17%
 Crouse Hospital - Commonwealth Division 64.17%
 Our Lady of Lourdes Memorial Hospital Inc 64.00%
 Alice Hyde Medical Center 64.00%
 Staten Island University Hosp-North 64.00%
 Mount St Marys Hospital and Health Center 64.00%
 Staten Island University Hosp-South 64.00%
 Ellis Hospital 63.83%
 United Health Services Hospitals Inc. - Wilson Medical Center 63.83%
 United Health Services Hospitals Inc. - Binghamton General Hospital 63.83%
 Mount Sinai Hospital 63.67%
 New York Presbyterian Hospital - New York Weill Cornell Center 63.67%
 Mercy Medical Center 63.67%
 New York Presbyterian Hospital - Allen Hospital 63.67%
 New York Presbyterian Hospital - Columbia Presbyterian Center 63.67%
 New York Presbyterian Hospital - Westchester Division 63.67%
 Buffalo General Medical Center 63.50%
 St Joseph's Medical Center 63.50%
 Highland Hospital 63.50%
 Degraff Memorial Hospital 63.50%
 Millard Fillmore Suburban Hospital 63.50%
 Women And Children's Hospital Of Buffalo 63.50%
 Faxton-St Lukes Healthcare St Lukes Division 63.33%
 Erie County Medical Center 63.33%
 New York Methodist Hospital 63.33%
 Champlain Valley Physicians Hospital Medical Center 63.33%
 Good Samaritan Hospital Medical Center 63.33%
 St. Mary's Healthcare 63.17%
 Wyckoff Heights Medical Center 63.17%
 New York Hospital Medical Center of Queens 63.00%
 Montefiore Medical Center - Henry & Lucy Moses Div 63.00%
 North Shore University Hospital 63.00%
 University Hospital of Brooklyn 63.00%
 Syosset Hospital 63.00%
 Montefiore Med Center - Jack D Weiler Hosp of A Einstein College Div 63.00%
 Rochester General Hospital 62.67%
 Queens Hospital Center 62.50%
 Kings County Hospital Center 62.17%
 The Unity Hospital of Rochester 62.17%
 MEDINA MEMORIAL HOSPITAL 61.83%
 Good Samaritan Hospital of Suffern 61.67%
 Albany Medical Center Hospital 61.33%
 St Johns Episcopal Hospital So Shore 61.17%
 St Elizabeth Medical Center 61.00%
 Mount Sinai Beth Israel 60.83%
 Flushing Hospital Medical Center 60.83%
 Mount Sinai Beth Israel Brooklyn 60.83%
 Mount Sinai St. Luke's 60.67%
 Montefiore Mount Vernon Hospital 60.67%
 South Nassau Communities Hospital 60.67%
 Mount Sinai Roosevelt 60.67%
 New York Community Hospital of Brooklyn, Inc 60.50%
 Bellevue Hospital Center 60.33%
 Jamaica Hospital Medical Center 60.00%
 Montefiore New Rochelle Hospital 59.83%
 Coney Island Hospital 59.67%
 Elmhurst Hospital Center 59.50%
 Woodhull Medical & Mental Health Center 59.50%
 Nyack Hospital 59.17%
 Mid-Hudson Valley Division of Westchester Medical Center 59.00%
 Olean General Hospital 59.00%
 Metropolitan Hospital Center 59.00%
 Westchester Medical Center 59.00%
 Auburn Community Hospital 58.83%
 Nassau University Medical Center 58.50%
 HealthAlliance Hospital Mary's Avenue Campus 58.33%
 Brooklyn Hospital Center - Downtown Campus 57.67%
 Jacobi Medical Center 57.67%
 Maimonides Medical Center 57.67%
 Harlem Hospital Center 57.33%
 Bronx-Lebanon Hospital Center - Fulton Division 57.17%
 Bronx-Lebanon Hospital Center - Concourse Division 57.17%
 SBH Health System 56.50%
 Brookdale Hospital Medical Center 56.17%
 Lincoln Medical & Mental Health Center 55.50%
 Brookhaven Memorial Hospital Medical Center Inc 55.17%
National Average 68.50%
New York State 65.22%
Hospitals that have too few cases to report, or have no data
 Albany Memorial Hospital
 HealthAlliance Hospital Broadway Campus
 St. Mary's Healthcare - Amsterdam Memorial Campus
 Tri Town Regional Healthcare
 SJRH - Dobbs Ferry Pavillion
 Medina Memorial Hospital
 New York-Presbyterian/Lawrence Hospital
 New York-Presbyterian/Lower Manhattan Hospital
 Montefiore Medical Center-Wakefield Hospital
 Eastern Long Island Hospital
 Sisters of Charity Hospital - St Joseph Campus
 New York Eye and Ear Infirmary of Mount Sinai
 St Josephs Hospital
 Memorial Hospital for Cancer and Allied Diseases
 UPSTATE University Hospital at Community General
 Winthrop-University Hospital
 Albany Medical Center - South Clinical Campus
 Kingsbrook Jewish Medical Center
 Lewis County General Hospital
 St. Mary's Hospital
 Community Memorial Hospital Inc
 Carthage Area Hospital Inc
 Lutheran Medical Center
 Montefiore Medical Center - Montefiore Westchester Square
 Southampton Hospital
 Forest Hills Hospital
 Roswell Park Cancer Institute
 Franklin Hospital
 North Central Bronx Hospital
 NYU Hospital for Joint Diseases
 Interfaith Medical Center
 Winifred Masterson Burke Rehabilitation Hospital
 Helen Hayes Hospital
 Sunnyview Hospital and Rehabilitation Center
 Moses-Ludington Hospital
 Henry J. Carter Specialty Hospital
 Arms Acres
 Cuba Memorial Hospital Inc
 Ellenville Regional Hospital
 Mount Sinai Hospital - Mount Sinai Hospital of Queens
 Rockefeller University Hospital
 Calvary Hospital Inc
 Ellis Hospital - Bellevue Woman's Care Center Division
 Clifton-Fine Hospital
 Blythedale Childrens Hospital
 The Unity Hospital of Rochester-St Marys Campus
 St Joseph's MC-St Vincents Westchester Division
 RUMC-Bayley Seton
 Womans Christian Assoc Hospital - WCA Hosp at Jones Memorial Health Center
 Mercy Hospital - Mercy Hospital Orchard Park Division
 Oswego Hospital - Alvin L Krakau Comm Mtl Health Center Div
 St. Peter's Addiction Recovery Center
 Mohawk Valley Heart Institute, Inc
 Lenox Hill Healthplex
 URMC Strong West
 NYULMC - Cobble Hill
 SUNY Downstate Medical Center University Hospital
 South Nassau Communities Hospital Off-Campus Emergency Department
 Calvary Hospital
 WESTERN NY CHILDRENS PSYCHIATRIC CENTER
 David H. Koch Center For Cancer Care
 New York-Presbyterian David H. Koch Center
 St. Peter's Hospital - SPARC
 Mount Sinai - Behavioral Health Center
 The University of Vermont Health Network - Alice Hyde Medical Center
 Lockport Memorial Hospital, a Campus of Mount St Mary's
 Wynn Hospital