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Patient Satisfaction Composite

Measure Definition

Measure Definition

Composite score of an entity's HCAHPS satisfaction ratings

The "value" for a particular measure includes the performance designation and the corresponding score. In certain cases, facilities may display the same score for the same measure, but differ in their performance designation due to a difference in the number of patients. Generally, facilities with fewer patients are less likely to be ranked as low or high performers.

Composite score of an entity's HCAHPS satisfaction ratings. Higher is better.

Report Period: October 1, 2024 through September 30, 2025
State average: 74.27%

Charts:

Charts:
 

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Name Value
 River Hospital, Inc. 88.00%
 Margaretville Hospital 86.75%
 Adirondack Medical Center-Saranac Lake Site 84.25%
 Adirondack Medical Center-Lake Placid Site 84.25%
 O'Connor Hospital 83.75%
 Cobleskill Regional Hospital 83.25%
 Elizabethtown Community Hospital 82.75%
 Gouverneur Hospital 82.25%
 Soldiers and Sailors Memorial Hospital of Yates County Inc 82.00%
 Brooks Memorial Hospital 81.25%
 Little Falls Hospital 81.00%
 Oneida Healthcare 80.50%
 Glen Cove Hospital 80.50%
 Community Memorial Hospital Inc 80.25%
 Saratoga Hospital 80.00%
 Delaware Valley Hospital Inc 80.00%
 St Francis Hospital 79.75%
 Hospital for Special Surgery 79.75%
 Chenango Memorial Hospital Inc 79.50%
 Northern Westchester Hospital 79.25%
 St Anthony Community Hospital 79.25%
 Oswego Hospital 79.25%
 John T Mather Memorial Hospital of Port Jefferson New York Inc 78.75%
 St. Joseph Hospital 78.75%
 Memorial Hosp of Wm F & Gertrude F Jones A/K/A Jones Memorial Hosp 78.25%
 Kenmore Mercy Hospital 78.25%
 St Charles Hospital 78.25%
 Hudson Valley Hospital Center 78.00%
 Putnam Hospital Center 77.75%
 Huntington Hospital 77.00%
 F F Thompson Hospital 77.00%
 St James Mercy Hospital 77.00%
 Catskill Regional Medical Center - G. Hermann Site 77.00%
 Northern Dutchess Hospital 76.75%
 Mount St Marys Hospital and Health Center 76.75%
 NYU Hospitals Center 76.75%
 Clifton Springs Hospital and Clinic 76.75%
 Bertrand Chaffee Hospital 76.50%
 Champlain Valley Physicians Hospital Medical Center 76.50%
 White Plains Hospital Center 76.50%
 Newark-Wayne Community Hospital 76.25%
 Samaritan Medical Center 76.00%
 St. Mary's Healthcare 75.75%
 Nicholas H Noyes Memorial Hospital 75.75%
 Mercy Hospital 75.75%
 St Peters Hospital 75.50%
 Sisters of Charity Hospital 75.50%
 Canton-Potsdam Hospital 75.50%
 Corning Hospital 75.50%
 Mount Sinai Hospital 75.25%
 North Shore University Hospital 75.25%
 Peconic Bay Medical Center 75.25%
 Glens Falls Hospital 75.25%
 Syosset Hospital 75.25%
 University Hospital SUNY Health Science Center 75.00%
 University Hospital 75.00%
 St Catherine of Siena Hospital 75.00%
 St Josephs Hospital Health Center 74.75%
 Plainview Hospital 74.75%
 New York Presbyterian Hospital - New York Weill Cornell Center 74.50%
 Phelps Memorial Hospital Assn 74.50%
 Cayuga Medical Center at Ithaca 74.50%
 New York Presbyterian Hospital - Allen Hospital 74.50%
 New York Presbyterian Hospital - Columbia Presbyterian Center 74.50%
 New York Presbyterian Hospital - Westchester Division 74.50%
 Lenox Hill Hospital 74.25%
 Southside Hospital 74.00%
 United Memorial Medical Center North Street Campus 74.00%
 SJRH - St Johns Division 74.00%
 Erie County Medical Center 74.00%
 SJRH - Park Care Pavilion 74.00%
 United Memorial Medical Center Bank Street Campus 74.00%
 Vassar Brothers Medical Center 73.75%
 Samaritan Hospital 73.75%
 St Luke's Cornwall Hospital/Newburgh 73.75%
 Highland Hospital 73.50%
 Strong Memorial Hospital 73.50%
 Montefiore Medical Center - Henry & Lucy Moses Div 73.25%
 Aurelia Osborn Fox Memorial Hospital 73.25%
 Montefiore Med Center - Jack D Weiler Hosp of A Einstein College Div 73.25%
 Orange Regional Medical Center 73.25%
 Buffalo General Medical Center 73.00%
 Ellis Hospital 73.00%
 Crouse Hospital 73.00%
 Millard Fillmore Suburban Hospital 73.00%
 Women And Children's Hospital Of Buffalo 73.00%
 Crouse Hospital - Commonwealth Division 73.00%
 Cortland Regional Medical Center Inc 72.75%
 New York Hospital Medical Center of Queens 72.50%
 Mary Imogene Bassett Hospital 72.50%
 Mercy Medical Center 72.50%
 United Health Services Hospitals Inc. - Wilson Medical Center 72.50%
 United Health Services Hospitals Inc. - Binghamton General Hospital 72.50%
 Bon Secours Community Hospital 72.25%
 Montefiore New Rochelle Hospital 72.25%
 South Nassau Communities Hospital 72.25%
 Schuyler Hospital 72.25%
 Niagara Falls Memorial Medical Center 72.00%
 Columbia Memorial Hospital 72.00%
 Woman's Christian Association 72.00%
 Long Island Jewish Medical Center 71.75%
 Rome Memorial Hospital, Inc 71.75%
 Good Samaritan Hospital Medical Center 71.75%
 Our Lady of Lourdes Memorial Hospital Inc 71.50%
 Staten Island University Hosp-North 71.50%
 Nathan Littauer Hospital 71.50%
 Staten Island University Hosp-South 71.50%
 Nyack Hospital 71.00%
 Coney Island Hospital 71.00%
 Rochester General Hospital 70.75%
 Flushing Hospital Medical Center 70.75%
 University Hospital of Brooklyn 70.75%
 Geneva General Hospital 70.50%
 Arnot Ogden Medical Center 70.50%
 Brookhaven Memorial Hospital Medical Center Inc 70.50%
 Kings County Hospital Center 70.50%
 Bellevue Hospital Center 70.50%
 Mount Sinai St. Luke's 70.25%
 The Unity Hospital of Rochester 70.25%
 Queens Hospital Center 70.25%
 Mount Sinai Roosevelt 70.25%
 Catskill Regional Medical Center 70.00%
 Mid-Hudson Valley Division of Westchester Medical Center 69.75%
 Westchester Medical Center 69.75%
 Jamaica Hospital Medical Center 69.50%
 Richmond University Medical Center 69.50%
 Brooklyn Hospital Center - Downtown Campus 69.50%
 Metropolitan Hospital Center 69.50%
 Bronx-Lebanon Hospital Center - Fulton Division 69.25%
 Albany Medical Center Hospital 69.25%
 Montefiore Mount Vernon Hospital 69.25%
 Elmhurst Hospital Center 69.25%
 Mount Sinai Beth Israel Brooklyn 69.25%
 Bronx-Lebanon Hospital Center - Concourse Division 69.25%
 Good Samaritan Hospital of Suffern 69.00%
 Auburn Community Hospital 68.75%
 SBH Health System 68.75%
 Olean General Hospital 68.50%
 Maimonides Medical Center 68.50%
 Faxton-St Lukes Healthcare St Lukes Division 68.25%
 Wynn Hospital 68.25%
 Wyckoff Heights Medical Center 68.00%
 Jacobi Medical Center 67.75%
 St Johns Episcopal Hospital So Shore 67.75%
 Lincoln Medical & Mental Health Center 67.50%
 Woodhull Medical & Mental Health Center 67.50%
 HealthAlliance Hospital Mary's Avenue Campus 66.50%
 St Joseph's Medical Center 65.25%
 Harlem Hospital Center 65.00%
 Brookdale Hospital Medical Center 64.50%
 New York Community Hospital of Brooklyn, Inc 62.75%
 Nassau University Medical Center 62.50%
New York State 74.27%
Hospitals that have too few cases to report, or have no data
 Albany Memorial Hospital
 St. Mary's Healthcare - Amsterdam Memorial Campus
 Tri Town Regional Healthcare
 SJRH - Dobbs Ferry Pavillion
 Medina Memorial Hospital
 New York-Presbyterian/Lawrence Hospital
 New York-Presbyterian/Lower Manhattan Hospital
 Montefiore Medical Center-Wakefield Hospital
 Eastern Long Island Hospital
 Sisters of Charity Hospital - St Joseph Campus
 New York Eye and Ear Infirmary of Mount Sinai
 St Josephs Hospital
 Ira Davenport Memorial Hospital Inc
 Memorial Hospital for Cancer and Allied Diseases
 UPSTATE University Hospital at Community General
 Westfield Memorial Hospital Inc
 Winthrop-University Hospital
 Albany Medical Center - South Clinical Campus
 Kingsbrook Jewish Medical Center
 Lewis County General Hospital
 Massena Memorial Hospital
 New York Methodist Hospital
 Carthage Area Hospital Inc
 Lutheran Medical Center
 Montefiore Medical Center - Montefiore Westchester Square
 Southampton Hospital
 Forest Hills Hospital
 Roswell Park Cancer Institute
 Franklin Hospital
 North Central Bronx Hospital
 NYU Hospital for Joint Diseases
 Interfaith Medical Center
 Winifred Masterson Burke Rehabilitation Hospital
 Helen Hayes Hospital
 Sunnyview Hospital and Rehabilitation Center
 Moses-Ludington Hospital
 Henry J. Carter Specialty Hospital
 Cuba Memorial Hospital Inc
 Ellenville Regional Hospital
 Mount Sinai Hospital - Mount Sinai Hospital of Queens
 Calvary Hospital Inc
 Ellis Hospital - Bellevue Woman's Care Center Division
 Clifton-Fine Hospital
 Blythedale Childrens Hospital
 The Unity Hospital of Rochester-St Marys Campus
 St Joseph's MC-St Vincents Westchester Division
 RUMC-Bayley Seton
 Womans Christian Assoc Hospital - WCA Hosp at Jones Memorial Health Center
 Mercy Hospital - Mercy Hospital Orchard Park Division
 Oswego Hospital - Alvin L Krakau Comm Mtl Health Center Div
 St. Peter's Addiction Recovery Center
 Lenox Hill Healthplex
 URMC Strong West
 NYULMC - Cobble Hill
 South Nassau Communities Hospital Off-Campus Emergency Department
 Calvary Hospital
 David H. Koch Center For Cancer Care
 New York-Presbyterian David H. Koch Center
 St. Peter's Hospital - SPARC
 Mount Sinai - Behavioral Health Center
 The University of Vermont Health Network - Alice Hyde Medical Center
 Lockport Memorial Hospital, a Campus of Mount St Mary's
 Wyoming County Community Hospital
 Children's Pavilion Upstate Medical University
 Claxton-Hepburn Medical Campus
 Montefiore Einstein Center for Children's Mental Health
National Average