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Patient Satisfaction Composite

Measure Definition

Measure Definition

Composite score of an entity's HCAHPS satisfaction ratings

The "value" for a particular measure includes the performance designation and the corresponding score. In certain cases, facilities may display the same score for the same measure, but differ in their performance designation due to a difference in the number of patients. Generally, facilities with fewer patients are less likely to be ranked as low or high performers.

Composite score of an entity's HCAHPS satisfaction ratings. Higher is better.

Report Period: July 1, 2024 through June 30, 2025
State average: 73.98%

Charts:

Charts:
 

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Name Value
 River Hospital, Inc. 91.00%
 Margaretville Hospital 89.75%
 Elizabethtown Community Hospital 84.00%
 Adirondack Medical Center-Saranac Lake Site 83.75%
 Adirondack Medical Center-Lake Placid Site 83.75%
 Cobleskill Regional Hospital 83.25%
 Soldiers and Sailors Memorial Hospital of Yates County Inc 82.25%
 O'Connor Hospital 82.00%
 Catskill Regional Medical Center - G. Hermann Site 81.75%
 Oneida Healthcare 80.75%
 Saratoga Hospital 80.50%
 Brooks Memorial Hospital 80.50%
 Hospital for Special Surgery 80.25%
 Little Falls Hospital 80.00%
 Community Memorial Hospital Inc 79.75%
 Delaware Valley Hospital Inc 79.75%
 St Francis Hospital 79.50%
 Glen Cove Hospital 79.25%
 Northern Westchester Hospital 78.75%
 St. Joseph Hospital 78.75%
 John T Mather Memorial Hospital of Port Jefferson New York Inc 78.50%
 Oswego Hospital 78.25%
 Chenango Memorial Hospital Inc 78.00%
 Kenmore Mercy Hospital 78.00%
 St Charles Hospital 77.50%
 Hudson Valley Hospital Center 77.50%
 Huntington Hospital 77.25%
 Northern Dutchess Hospital 77.25%
 Mount St Marys Hospital and Health Center 77.25%
 St Anthony Community Hospital 77.00%
 Canton-Potsdam Hospital 76.75%
 NYU Hospitals Center 76.75%
 Putnam Hospital Center 76.75%
 White Plains Hospital Center 76.75%
 F F Thompson Hospital 76.25%
 University Hospital SUNY Health Science Center 76.25%
 Champlain Valley Physicians Hospital Medical Center 76.25%
 Clifton Springs Hospital and Clinic 76.25%
 Bertrand Chaffee Hospital 75.75%
 Nicholas H Noyes Memorial Hospital 75.75%
 Plainview Hospital 75.75%
 Newark-Wayne Community Hospital 75.50%
 St. Mary's Healthcare 75.50%
 Peconic Bay Medical Center 75.50%
 Samaritan Medical Center 75.50%
 Westfield Memorial Hospital Inc 75.50%
 Glens Falls Hospital 75.50%
 University Hospital 75.50%
 Memorial Hosp of Wm F & Gertrude F Jones A/K/A Jones Memorial Hosp 75.25%
 New York Presbyterian Hospital - New York Weill Cornell Center 75.25%
 St Josephs Hospital Health Center 75.25%
 Mercy Hospital 75.25%
 Cayuga Medical Center at Ithaca 75.25%
 New York Presbyterian Hospital - Allen Hospital 75.25%
 New York Presbyterian Hospital - Columbia Presbyterian Center 75.25%
 New York Presbyterian Hospital - Westchester Division 75.25%
 Corning Hospital 75.00%
 Sisters of Charity Hospital 74.75%
 St James Mercy Hospital 74.75%
 Mount Sinai Hospital 74.50%
 North Shore University Hospital 74.50%
 Phelps Memorial Hospital Assn 74.50%
 St Catherine of Siena Hospital 74.50%
 Syosset Hospital 74.50%
 Mercy Medical Center 74.25%
 Aurelia Osborn Fox Memorial Hospital 74.00%
 Strong Memorial Hospital 74.00%
 Vassar Brothers Medical Center 73.75%
 United Memorial Medical Center North Street Campus 73.75%
 United Memorial Medical Center Bank Street Campus 73.75%
 Southside Hospital 73.25%
 St Peters Hospital 73.25%
 Montefiore Medical Center - Henry & Lucy Moses Div 73.25%
 Lenox Hill Hospital 73.25%
 Highland Hospital 73.25%
 Montefiore Med Center - Jack D Weiler Hosp of A Einstein College Div 73.25%
 Orange Regional Medical Center 73.25%
 Arnot Ogden Medical Center 73.00%
 Bon Secours Community Hospital 73.00%
 Samaritan Hospital 73.00%
 St Luke's Cornwall Hospital/Newburgh 73.00%
 University Hospital of Brooklyn 72.75%
 United Health Services Hospitals Inc. - Wilson Medical Center 72.75%
 United Health Services Hospitals Inc. - Binghamton General Hospital 72.75%
 New York Hospital Medical Center of Queens 72.50%
 Mary Imogene Bassett Hospital 72.50%
 Cortland Regional Medical Center Inc 72.50%
 Crouse Hospital 72.50%
 SJRH - St Johns Division 72.50%
 SJRH - Park Care Pavilion 72.50%
 Crouse Hospital - Commonwealth Division 72.50%
 South Nassau Communities Hospital 72.25%
 Buffalo General Medical Center 72.00%
 Columbia Memorial Hospital 72.00%
 Millard Fillmore Suburban Hospital 72.00%
 Women And Children's Hospital Of Buffalo 72.00%
 Long Island Jewish Medical Center 71.75%
 Ellis Hospital 71.50%
 Erie County Medical Center 71.50%
 The Unity Hospital of Rochester 71.50%
 Nathan Littauer Hospital 71.50%
 Rochester General Hospital 71.25%
 Flushing Hospital Medical Center 71.25%
 Good Samaritan Hospital Medical Center 71.25%
 Mount Sinai St. Luke's 71.00%
 Montefiore New Rochelle Hospital 71.00%
 Queens Hospital Center 71.00%
 Woman's Christian Association 71.00%
 Mount Sinai Roosevelt 71.00%
 Geneva General Hospital 70.75%
 Niagara Falls Memorial Medical Center 70.75%
 Brookhaven Memorial Hospital Medical Center Inc 70.75%
 Staten Island University Hosp-North 70.75%
 Coney Island Hospital 70.75%
 Staten Island University Hosp-South 70.75%
 Rome Memorial Hospital, Inc 70.50%
 Bellevue Hospital Center 70.25%
 Our Lady of Lourdes Memorial Hospital Inc 70.00%
 Jamaica Hospital Medical Center 70.00%
 Montefiore Mount Vernon Hospital 70.00%
 Auburn Community Hospital 70.00%
 Catskill Regional Medical Center 70.00%
 Nyack Hospital 69.75%
 Maimonides Medical Center 69.75%
 Bronx-Lebanon Hospital Center - Fulton Division 69.50%
 Albany Medical Center Hospital 69.50%
 Kings County Hospital Center 69.50%
 Mount Sinai Beth Israel Brooklyn 69.50%
 Bronx-Lebanon Hospital Center - Concourse Division 69.50%
 Mid-Hudson Valley Division of Westchester Medical Center 69.25%
 Good Samaritan Hospital of Suffern 69.25%
 Westchester Medical Center 69.25%
 Brooklyn Hospital Center - Downtown Campus 69.00%
 Woodhull Medical & Mental Health Center 69.00%
 Richmond University Medical Center 68.75%
 Metropolitan Hospital Center 68.75%
 Faxton-St Lukes Healthcare St Lukes Division 68.50%
 Wynn Hospital 68.50%
 Olean General Hospital 68.25%
 Elmhurst Hospital Center 68.25%
 Schuyler Hospital 68.25%
 Jacobi Medical Center 66.75%
 Wyckoff Heights Medical Center 66.75%
 St Johns Episcopal Hospital So Shore 66.75%
 Lincoln Medical & Mental Health Center 66.25%
 Harlem Hospital Center 66.25%
 SBH Health System 66.25%
 HealthAlliance Hospital Mary's Avenue Campus 65.50%
 Brookdale Hospital Medical Center 64.25%
 Nassau University Medical Center 62.25%
 New York Community Hospital of Brooklyn, Inc 62.00%
 St Joseph's Medical Center 60.75%
National Average 76.96%
New York State 73.98%
Hospitals that have too few cases to report, or have no data
 Albany Memorial Hospital
 St. Mary's Healthcare - Amsterdam Memorial Campus
 Tri Town Regional Healthcare
 SJRH - Dobbs Ferry Pavillion
 Medina Memorial Hospital
 New York-Presbyterian/Lawrence Hospital
 New York-Presbyterian/Lower Manhattan Hospital
 Montefiore Medical Center-Wakefield Hospital
 Eastern Long Island Hospital
 Sisters of Charity Hospital - St Joseph Campus
 New York Eye and Ear Infirmary of Mount Sinai
 St Josephs Hospital
 Ira Davenport Memorial Hospital Inc
 Memorial Hospital for Cancer and Allied Diseases
 UPSTATE University Hospital at Community General
 Winthrop-University Hospital
 Gouverneur Hospital
 Albany Medical Center - South Clinical Campus
 Kingsbrook Jewish Medical Center
 Lewis County General Hospital
 Massena Memorial Hospital
 New York Methodist Hospital
 Carthage Area Hospital Inc
 Lutheran Medical Center
 Montefiore Medical Center - Montefiore Westchester Square
 Southampton Hospital
 Forest Hills Hospital
 Roswell Park Cancer Institute
 Franklin Hospital
 North Central Bronx Hospital
 NYU Hospital for Joint Diseases
 Interfaith Medical Center
 Winifred Masterson Burke Rehabilitation Hospital
 Helen Hayes Hospital
 Sunnyview Hospital and Rehabilitation Center
 Moses-Ludington Hospital
 Henry J. Carter Specialty Hospital
 Cuba Memorial Hospital Inc
 Ellenville Regional Hospital
 Mount Sinai Hospital - Mount Sinai Hospital of Queens
 Rockefeller University Hospital
 Calvary Hospital Inc
 Ellis Hospital - Bellevue Woman's Care Center Division
 Clifton-Fine Hospital
 Blythedale Childrens Hospital
 The Unity Hospital of Rochester-St Marys Campus
 St Joseph's MC-St Vincents Westchester Division
 RUMC-Bayley Seton
 Womans Christian Assoc Hospital - WCA Hosp at Jones Memorial Health Center
 Mercy Hospital - Mercy Hospital Orchard Park Division
 Oswego Hospital - Alvin L Krakau Comm Mtl Health Center Div
 St. Peter's Addiction Recovery Center
 Lenox Hill Healthplex
 URMC Strong West
 NYULMC - Cobble Hill
 South Nassau Communities Hospital Off-Campus Emergency Department
 Calvary Hospital
 David H. Koch Center For Cancer Care
 New York-Presbyterian David H. Koch Center
 St. Peter's Hospital - SPARC
 Mount Sinai - Behavioral Health Center
 The University of Vermont Health Network - Alice Hyde Medical Center
 Lockport Memorial Hospital, a Campus of Mount St Mary's
 Wyoming County Community Hospital
 Children's Pavilion Upstate Medical University
 Claxton-Hepburn Medical Campus
 Montefiore Einstein Center for Children's Mental Health