Measure Comparison Selection

Select Domain TypeSelect a Measure

Patient Satisfaction Composite

Measure Definition

Measure Definition

Composite score of an entity's HCAHPS satisfaction ratings

The "value" for a particular measure includes the performance designation and the corresponding score. In certain cases, facilities may display the same score for the same measure, but differ in their performance designation due to a difference in the number of patients. Generally, facilities with fewer patients are less likely to be ranked as low or high performers.

Composite score of an entity's HCAHPS satisfaction ratings. Higher is better.

Report Period: April 1, 2021 through March 31, 2022
State average: 65.74%

Charts:

Charts:
 

Add All to My Providers

Name Value
 Westfield Memorial Hospital Inc 74.67%
 Adirondack Medical Center-Saranac Lake Site 74.17%
 Adirondack Medical Center-Lake Placid Site 74.17%
 Hospital for Special Surgery 73.33%
 Margaretville Hospital 73.33%
 St Anthony Community Hospital 73.17%
 Memorial Hosp of Wm F & Gertrude F Jones A/K/A Jones Memorial Hosp 71.67%
 Saratoga Hospital 71.67%
 Oneida Healthcare 71.50%
 Clifton Springs Hospital and Clinic 71.50%
 Cobleskill Regional Hospital 70.50%
 Hudson Valley Hospital Center 70.33%
 White Plains Hospital Center 70.17%
 Delaware Valley Hospital Inc 70.17%
 John T Mather Memorial Hospital of Port Jefferson New York Inc 70.00%
 Glens Falls Hospital 70.00%
 Wyoming County Community Hospital 69.83%
 Huntington Hospital 69.83%
 Glen Cove Hospital 69.83%
 St Francis Hospital 69.83%
 Northern Westchester Hospital 69.33%
 Newark-Wayne Community Hospital 69.17%
 Oswego Hospital 69.17%
 Claxton-Hepburn Medical Center 69.00%
 Cayuga Medical Center at Ithaca 69.00%
 Little Falls Hospital 69.00%
 Staten Island University Hosp-North 68.83%
 Soldiers and Sailors Memorial Hospital of Yates County Inc 68.83%
 Staten Island University Hosp-South 68.83%
 St Charles Hospital 68.50%
 Nathan Littauer Hospital 68.50%
 Montefiore Mount Vernon Hospital 68.00%
 Elizabethtown Community Hospital 68.00%
 St James Mercy Hospital 67.83%
 Canton-Potsdam Hospital 67.83%
 Rome Memorial Hospital, Inc 67.83%
 Strong Memorial Hospital 67.83%
 Columbia Memorial Hospital 67.50%
 Kenmore Mercy Hospital 67.50%
 Samaritan Medical Center 67.50%
 University Hospital SUNY Health Science Center 67.50%
 Corning Hospital 67.50%
 NYU Hospitals Center 67.33%
 Northern Dutchess Hospital 67.17%
 Phelps Memorial Hospital Assn 67.17%
 Mercy Hospital 67.17%
 Champlain Valley Physicians Hospital Medical Center 67.00%
 St. Joseph Hospital 67.00%
 United Memorial Medical Center North Street Campus 66.83%
 United Memorial Medical Center Bank Street Campus 66.83%
 Plainview Hospital 66.67%
 Bon Secours Community Hospital 66.50%
 Gouverneur Hospital 66.50%
 North Shore University Hospital 66.33%
 Nicholas H Noyes Memorial Hospital 66.33%
 Woman's Christian Association 66.33%
 Syosset Hospital 66.33%
 Richmond University Medical Center 66.17%
 St Peters Hospital 66.17%
 Brooks Memorial Hospital 66.17%
 Catskill Regional Medical Center 66.17%
 Alice Hyde Medical Center 66.00%
 Lenox Hill Hospital 66.00%
 Massena Memorial Hospital 66.00%
 Chenango Memorial Hospital Inc 65.83%
 Aurelia Osborn Fox Memorial Hospital 65.83%
 Arnot Ogden Medical Center 65.83%
 Samaritan Hospital 65.83%
 University Hospital 65.83%
 Mount Sinai Hospital 65.67%
 Cortland Regional Medical Center Inc 65.67%
 Mount St Marys Hospital and Health Center 65.67%
 Niagara Falls Memorial Medical Center 65.50%
 F F Thompson Hospital 65.50%
 Highland Hospital 65.50%
 Orange Regional Medical Center 65.50%
 Sisters of Charity Hospital 65.17%
 Peconic Bay Medical Center 65.17%
 The Unity Hospital of Rochester 65.17%
 New York Methodist Hospital 65.17%
 Good Samaritan Hospital Medical Center 65.17%
 Ellis Hospital 65.00%
 Long Island Jewish Medical Center 65.00%
 St Catherine of Siena Hospital 65.00%
 Southside Hospital 64.83%
 Eastern Niagara Hospital - Lockport Division 64.83%
 SJRH - St Johns Division 64.83%
 SJRH - Park Care Pavilion 64.83%
 Our Lady of Lourdes Memorial Hospital Inc 64.67%
 St Josephs Hospital Health Center 64.67%
 Putnam Hospital Center 64.67%
 St Joseph's Medical Center 64.50%
 Vassar Brothers Medical Center 64.50%
 Crouse Hospital 64.50%
 Crouse Hospital - Commonwealth Division 64.50%
 Mount Sinai Beth Israel 64.33%
 Erie County Medical Center 64.33%
 Wyckoff Heights Medical Center 64.33%
 Mount Sinai Beth Israel Brooklyn 64.33%
 New York Presbyterian Hospital - New York Weill Cornell Center 64.17%
 Good Samaritan Hospital of Suffern 64.17%
 Mercy Medical Center 64.17%
 New York Presbyterian Hospital - Allen Hospital 64.17%
 New York Presbyterian Hospital - Columbia Presbyterian Center 64.17%
 New York Presbyterian Hospital - Westchester Division 64.17%
 St. Mary's Healthcare 64.00%
 St Elizabeth Medical Center 64.00%
 United Health Services Hospitals Inc. - Wilson Medical Center 64.00%
 United Health Services Hospitals Inc. - Binghamton General Hospital 64.00%
 Buffalo General Medical Center 63.83%
 Faxton-St Lukes Healthcare St Lukes Division 63.83%
 New York Hospital Medical Center of Queens 63.83%
 Montefiore Medical Center - Henry & Lucy Moses Div 63.83%
 Degraff Memorial Hospital 63.83%
 Millard Fillmore Suburban Hospital 63.83%
 Montefiore Med Center - Jack D Weiler Hosp of A Einstein College Div 63.83%
 Women And Children's Hospital Of Buffalo 63.83%
 South Nassau Communities Hospital 63.67%
 Geneva General Hospital 63.50%
 Kings County Hospital Center 63.50%
 Mary Imogene Bassett Hospital 63.33%
 Montefiore New Rochelle Hospital 63.17%
 St Luke's Cornwall Hospital/Newburgh 63.17%
 Mount Sinai St. Luke's 63.00%
 Brooklyn Hospital Center - Downtown Campus 63.00%
 Queens Hospital Center 63.00%
 Schuyler Hospital 63.00%
 Mount Sinai Roosevelt 63.00%
 MEDINA MEMORIAL HOSPITAL 63.00%
 Rochester General Hospital 62.83%
 St Johns Episcopal Hospital So Shore 62.67%
 Nyack Hospital 62.50%
 Bertrand Chaffee Hospital 62.50%
 Albany Medical Center Hospital 62.17%
 Flushing Hospital Medical Center 61.67%
 University Hospital of Brooklyn 61.67%
 Jamaica Hospital Medical Center 61.50%
 Bellevue Hospital Center 61.17%
 HealthAlliance Hospital Mary's Avenue Campus 61.17%
 Elmhurst Hospital Center 61.00%
 Coney Island Hospital 61.00%
 New York Community Hospital of Brooklyn, Inc 60.83%
 Lincoln Medical & Mental Health Center 60.67%
 Jacobi Medical Center 60.17%
 Mid-Hudson Valley Division of Westchester Medical Center 60.00%
 Westchester Medical Center 60.00%
 Metropolitan Hospital Center 59.83%
 Harlem Hospital Center 59.83%
 Woodhull Medical & Mental Health Center 59.83%
 Olean General Hospital 59.00%
 Brookhaven Memorial Hospital Medical Center Inc 59.00%
 Auburn Community Hospital 58.50%
 Nassau University Medical Center 58.17%
 Bronx-Lebanon Hospital Center - Fulton Division 57.67%
 Bronx-Lebanon Hospital Center - Concourse Division 57.67%
 Maimonides Medical Center 56.33%
 SBH Health System 55.83%
 Brookdale Hospital Medical Center 55.00%
National Average 68.78%
New York State 65.74%
Hospitals that have too few cases to report, or have no data
 Albany Memorial Hospital
 HealthAlliance Hospital Broadway Campus
 St. Mary's Healthcare - Amsterdam Memorial Campus
 Tri Town Regional Healthcare
 SJRH - Dobbs Ferry Pavillion
 Medina Memorial Hospital
 New York-Presbyterian/Lawrence Hospital
 New York-Presbyterian/Lower Manhattan Hospital
 Montefiore Medical Center-Wakefield Hospital
 Eastern Long Island Hospital
 Sisters of Charity Hospital - St Joseph Campus
 New York Eye and Ear Infirmary of Mount Sinai
 St Josephs Hospital
 Ira Davenport Memorial Hospital Inc
 Memorial Hospital for Cancer and Allied Diseases
 UPSTATE University Hospital at Community General
 Winthrop-University Hospital
 Albany Medical Center - South Clinical Campus
 Kingsbrook Jewish Medical Center
 Lewis County General Hospital
 St. Mary's Hospital
 Community Memorial Hospital Inc
 Carthage Area Hospital Inc
 Lutheran Medical Center
 Montefiore Medical Center - Montefiore Westchester Square
 Southampton Hospital
 Forest Hills Hospital
 Roswell Park Cancer Institute
 Franklin Hospital
 North Central Bronx Hospital
 NYU Hospital for Joint Diseases
 Interfaith Medical Center
 Winifred Masterson Burke Rehabilitation Hospital
 Helen Hayes Hospital
 Sunnyview Hospital and Rehabilitation Center
 Moses-Ludington Hospital
 River Hospital, Inc.
 Henry J. Carter Specialty Hospital
 Catskill Regional Medical Center - G. Hermann Site
 Arms Acres
 Cuba Memorial Hospital Inc
 O'Connor Hospital
 Ellenville Regional Hospital
 Mount Sinai Hospital - Mount Sinai Hospital of Queens
 Rockefeller University Hospital
 Calvary Hospital Inc
 Ellis Hospital - Bellevue Woman's Care Center Division
 Clifton-Fine Hospital
 Blythedale Childrens Hospital
 The Unity Hospital of Rochester-St Marys Campus
 St Joseph's MC-St Vincents Westchester Division
 RUMC-Bayley Seton
 Womans Christian Assoc Hospital - WCA Hosp at Jones Memorial Health Center
 Mercy Hospital - Mercy Hospital Orchard Park Division
 Oswego Hospital - Alvin L Krakau Comm Mtl Health Center Div
 St. Peter's Addiction Recovery Center
 Mohawk Valley Heart Institute, Inc
 Lenox Hill Healthplex
 URMC Strong West
 NYULMC - Cobble Hill
 SUNY Downstate Medical Center University Hospital
 South Nassau Communities Hospital Off-Campus Emergency Department
 Calvary Hospital
 WESTERN NY CHILDRENS PSYCHIATRIC CENTER
 David H. Koch Center For Cancer Care
 New York-Presbyterian David H. Koch Center