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Patient Satisfaction Composite

Measure Definition

Measure Definition

Composite score of an entity's HCAHPS satisfaction ratings

The "value" for a particular measure includes the performance designation and the corresponding score. In certain cases, facilities may display the same score for the same measure, but differ in their performance designation due to a difference in the number of patients. Generally, facilities with fewer patients are less likely to be ranked as low or high performers.

Composite score of an entity's HCAHPS satisfaction ratings. Higher is better.

Report Period: January 1, 2023 through December 31, 2023
State average: 66.15%

Charts:

Charts:
 

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Name Value
 Catskill Regional Medical Center - G. Hermann Site 81.00%
 Delaware Valley Hospital Inc 78.83%
 Ira Davenport Memorial Hospital Inc 77.17%
 O'Connor Hospital 76.67%
 Margaretville Hospital 75.17%
 Adirondack Medical Center-Saranac Lake Site 75.00%
 Schuyler Hospital 75.00%
 Adirondack Medical Center-Lake Placid Site 75.00%
 Elizabethtown Community Hospital 74.50%
 Westfield Memorial Hospital Inc 74.33%
 Cobleskill Regional Hospital 74.17%
 Oneida Healthcare 73.33%
 River Hospital, Inc. 72.67%
 Clifton Springs Hospital and Clinic 72.50%
 St Anthony Community Hospital 72.00%
 Hospital for Special Surgery 72.00%
 Soldiers and Sailors Memorial Hospital of Yates County Inc 71.67%
 Community Memorial Hospital Inc 71.33%
 Northern Westchester Hospital 71.17%
 Chenango Memorial Hospital Inc 71.00%
 John T Mather Memorial Hospital of Port Jefferson New York Inc 70.83%
 Bon Secours Community Hospital 70.67%
 Saratoga Hospital 70.50%
 Glen Cove Hospital 70.33%
 St Francis Hospital 70.17%
 Samaritan Medical Center 69.50%
 Cayuga Medical Center at Ithaca 69.50%
 Glens Falls Hospital 69.33%
 Brooks Memorial Hospital 69.17%
 Memorial Hosp of Wm F & Gertrude F Jones A/K/A Jones Memorial Hosp 69.00%
 Kenmore Mercy Hospital 69.00%
 F F Thompson Hospital 68.83%
 Oswego Hospital 68.83%
 Woman's Christian Association 68.83%
 Hudson Valley Hospital Center 68.83%
 Little Falls Hospital 68.67%
 Bertrand Chaffee Hospital 68.50%
 St James Mercy Hospital 68.17%
 Peconic Bay Medical Center 68.00%
 White Plains Hospital Center 68.00%
 Newark-Wayne Community Hospital 67.83%
 United Memorial Medical Center North Street Campus 67.83%
 Nathan Littauer Hospital 67.83%
 St. Joseph Hospital 67.83%
 United Memorial Medical Center Bank Street Campus 67.83%
 Huntington Hospital 67.50%
 Mount St Marys Hospital and Health Center 67.50%
 Claxton-Hepburn Medical Center 67.50%
 NYU Hospitals Center 67.50%
 Putnam Hospital Center 67.50%
 Northern Dutchess Hospital 67.33%
 Mercy Hospital 67.17%
 Orange Regional Medical Center 67.17%
 University Hospital SUNY Health Science Center 67.00%
 St Luke's Cornwall Hospital/Newburgh 66.83%
 Strong Memorial Hospital 66.83%
 Sisters of Charity Hospital 66.67%
 Long Island Jewish Medical Center 66.67%
 Canton-Potsdam Hospital 66.67%
 St Charles Hospital 66.67%
 Corning Hospital 66.67%
 Plainview Hospital 66.67%
 University Hospital 66.67%
 Columbia Memorial Hospital 66.50%
 St Catherine of Siena Hospital 66.33%
 New York Presbyterian Hospital - New York Weill Cornell Center 66.17%
 New York Presbyterian Hospital - Allen Hospital 66.17%
 New York Presbyterian Hospital - Columbia Presbyterian Center 66.17%
 New York Presbyterian Hospital - Westchester Division 66.17%
 Arnot Ogden Medical Center 66.00%
 Champlain Valley Physicians Hospital Medical Center 66.00%
 Phelps Memorial Hospital Assn 65.83%
 St Josephs Hospital Health Center 65.67%
 St Peters Hospital 65.50%
 Mary Imogene Bassett Hospital 65.33%
 United Health Services Hospitals Inc. - Wilson Medical Center 65.33%
 United Health Services Hospitals Inc. - Binghamton General Hospital 65.33%
 New York Hospital Medical Center of Queens 65.17%
 Erie County Medical Center 65.17%
 Mount Sinai Hospital 65.00%
 Good Samaritan Hospital Medical Center 65.00%
 Southside Hospital 64.83%
 Brooklyn Hospital Center - Downtown Campus 64.83%
 Montefiore Mount Vernon Hospital 64.83%
 Lenox Hill Hospital 64.83%
 Ellis Hospital 64.67%
 Rome Memorial Hospital, Inc 64.67%
 Nicholas H Noyes Memorial Hospital 64.67%
 Highland Hospital 64.50%
 MEDINA MEMORIAL HOSPITAL 64.50%
 Vassar Brothers Medical Center 64.17%
 Faxton-St Lukes Healthcare St Lukes Division 64.17%
 Geneva General Hospital 64.17%
 Niagara Falls Memorial Medical Center 64.17%
 Aurelia Osborn Fox Memorial Hospital 64.17%
 Samaritan Hospital 64.17%
 Catskill Regional Medical Center 64.00%
 St. Mary's Healthcare 63.83%
 Auburn Community Hospital 63.83%
 Montefiore Medical Center - Henry & Lucy Moses Div 63.67%
 University Hospital of Brooklyn 63.67%
 Montefiore Med Center - Jack D Weiler Hosp of A Einstein College Div 63.67%
 Richmond University Medical Center 63.50%
 North Shore University Hospital 63.50%
 Crouse Hospital 63.50%
 Queens Hospital Center 63.50%
 Syosset Hospital 63.50%
 Crouse Hospital - Commonwealth Division 63.50%
 Buffalo General Medical Center 63.33%
 St Joseph's Medical Center 63.33%
 Coney Island Hospital 63.33%
 SJRH - St Johns Division 63.33%
 Woodhull Medical & Mental Health Center 63.33%
 Millard Fillmore Suburban Hospital 63.33%
 SJRH - Park Care Pavilion 63.33%
 Women And Children's Hospital Of Buffalo 63.33%
 Staten Island University Hosp-North 63.17%
 Flushing Hospital Medical Center 63.17%
 Mercy Medical Center 63.17%
 Staten Island University Hosp-South 63.17%
 Cortland Regional Medical Center Inc 62.83%
 The Unity Hospital of Rochester 62.83%
 Our Lady of Lourdes Memorial Hospital Inc 62.67%
 Mount Sinai St. Luke's 62.50%
 Maimonides Medical Center 62.50%
 Mount Sinai Roosevelt 62.50%
 Rochester General Hospital 62.33%
 Metropolitan Hospital Center 62.17%
 Olean General Hospital 62.00%
 Nyack Hospital 61.83%
 Wyckoff Heights Medical Center 61.50%
 Elmhurst Hospital Center 61.17%
 Kings County Hospital Center 60.67%
 Albany Medical Center Hospital 60.50%
 Jamaica Hospital Medical Center 60.50%
 Good Samaritan Hospital of Suffern 60.50%
 Bellevue Hospital Center 60.50%
 South Nassau Communities Hospital 60.33%
 Montefiore New Rochelle Hospital 59.67%
 Mid-Hudson Valley Division of Westchester Medical Center 59.17%
 Jacobi Medical Center 59.17%
 Westchester Medical Center 59.17%
 Harlem Hospital Center 59.17%
 Nassau University Medical Center 58.83%
 Bronx-Lebanon Hospital Center - Fulton Division 58.50%
 Bronx-Lebanon Hospital Center - Concourse Division 58.50%
 Mount Sinai Beth Israel 58.33%
 St Johns Episcopal Hospital So Shore 58.33%
 SBH Health System 58.33%
 Mount Sinai Beth Israel Brooklyn 58.33%
 Brookdale Hospital Medical Center 57.67%
 HealthAlliance Hospital Mary's Avenue Campus 57.50%
 Lincoln Medical & Mental Health Center 57.17%
 Brookhaven Memorial Hospital Medical Center Inc 57.00%
 New York Community Hospital of Brooklyn, Inc 56.33%
National Average 68.97%
New York State 66.15%
Hospitals that have too few cases to report, or have no data
 Albany Memorial Hospital
 HealthAlliance Hospital Broadway Campus
 St. Mary's Healthcare - Amsterdam Memorial Campus
 Tri Town Regional Healthcare
 SJRH - Dobbs Ferry Pavillion
 Medina Memorial Hospital
 New York-Presbyterian/Lawrence Hospital
 New York-Presbyterian/Lower Manhattan Hospital
 Montefiore Medical Center-Wakefield Hospital
 Eastern Long Island Hospital
 Sisters of Charity Hospital - St Joseph Campus
 New York Eye and Ear Infirmary of Mount Sinai
 St Josephs Hospital
 Memorial Hospital for Cancer and Allied Diseases
 UPSTATE University Hospital at Community General
 Winthrop-University Hospital
 Gouverneur Hospital
 Albany Medical Center - South Clinical Campus
 Kingsbrook Jewish Medical Center
 Lewis County General Hospital
 Massena Memorial Hospital
 New York Methodist Hospital
 Carthage Area Hospital Inc
 Lutheran Medical Center
 Montefiore Medical Center - Montefiore Westchester Square
 Southampton Hospital
 Forest Hills Hospital
 Roswell Park Cancer Institute
 Franklin Hospital
 North Central Bronx Hospital
 NYU Hospital for Joint Diseases
 Interfaith Medical Center
 Winifred Masterson Burke Rehabilitation Hospital
 Helen Hayes Hospital
 Sunnyview Hospital and Rehabilitation Center
 Moses-Ludington Hospital
 Henry J. Carter Specialty Hospital
 Arms Acres
 Cuba Memorial Hospital Inc
 Ellenville Regional Hospital
 Mount Sinai Hospital - Mount Sinai Hospital of Queens
 Rockefeller University Hospital
 Calvary Hospital Inc
 Ellis Hospital - Bellevue Woman's Care Center Division
 Clifton-Fine Hospital
 Blythedale Childrens Hospital
 The Unity Hospital of Rochester-St Marys Campus
 St Joseph's MC-St Vincents Westchester Division
 RUMC-Bayley Seton
 Womans Christian Assoc Hospital - WCA Hosp at Jones Memorial Health Center
 Mercy Hospital - Mercy Hospital Orchard Park Division
 Oswego Hospital - Alvin L Krakau Comm Mtl Health Center Div
 St. Peter's Addiction Recovery Center
 Mohawk Valley Heart Institute, Inc
 Lenox Hill Healthplex
 URMC Strong West
 NYULMC - Cobble Hill
 SUNY Downstate Medical Center University Hospital
 South Nassau Communities Hospital Off-Campus Emergency Department
 Calvary Hospital
 WESTERN NY CHILDRENS PSYCHIATRIC CENTER
 David H. Koch Center For Cancer Care
 New York-Presbyterian David H. Koch Center
 St. Peter's Hospital - SPARC
 Mount Sinai - Behavioral Health Center
 The University of Vermont Health Network - Alice Hyde Medical Center
 Lockport Memorial Hospital, a Campus of Mount St Mary's
 Wynn Hospital
 Wyoming County Community Hospital